Program Manager

Program Manager – Capita

Capita – Capita Gildersome, England, United Kingdom.

Job Title: Program Manager

Contract: Civil Service Learning (Learning Frameworks 2.0)

Location: UK-based, remote – occasional travel

Reports To: Head of Learning Technology

Position Overview: As the Program Manager you will lead the day‑to‑day operational activities and project management of a large‑scale integrated learning technology solution for the Learning Frameworks 2.0 Civil Service Learning contract. You will ensure that all learning services, technologies, and stakeholder engagements are executed on time, to quality, and within budget. This role is central to translating strategic intent into operational delivery across the public sector learning ecosystem.

• Lead and manage complex programmes and projects, ensuring delivery on time, within budget, and to the highest quality standards, while aligning with organisational strategic objectives.
• Develop and maintain project plans; facilitate stakeholder meetings, workshops and other activities; contribute to the development and implementation of the overall programme plan.
• Provide regular progress reports to senior management on programme status.
• Monitor project progress, identify and manage risks and issues, and take corrective action as necessary.
• Ensure project deliverables meet agreed quality standards and are aligned with strategic goals.
• Lead, manage and develop the project team, ensuring necessary skills, resources and support; provide coaching and guidance as required.
• Build and maintain effective relationships with internal and external stakeholders; keep stakeholders informed of progress, risks and issues.

Essential:

• Proven experience in programme or project delivery within large‑scale learning, digital transformation, or public sector contracts.
• Strong understanding of learning technologies (e.g., Cornerstone LMS), data integrations, and service design.
• Expertise in governance frameworks, stakeholder engagement, and risk management.

Desirable:

• Familiarity with complex integrated enterprise‑scale learning technology ecosystems.
• Experience with contract mobilisation and supplier management.
• Knowledge of accessibility, data assurance, and evaluation methodologies.

• Excellent communication and facilitation skills across multi‑disciplinary teams.

• Remote working – occasional travel; work from wherever you’re happiest in the UK.
• Competitive salary.
• 23 days’ holiday, rising to 27 (pro‑rata) – plus option to buy more after qualifying period.
• Paid volunteering day with a charity of your choice.
• Generous family leave policies – including 15 weeks fully paid maternity, adoption, and shared parental leave.
• Cycle2
  
  Work scheme, pension, life assurance, and more.

Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognised organisations transform and thrive. We use cutting‑edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors—government, healthcare, education, and finance—offering you the chance to contribute to projects that impact millions of lives.

We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you.

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We are an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email rea and we’ll get back to you.

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