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Production Support Engineer: Observability & Automation
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-01-11
Listing for:
Genio
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A leading SaaS company in Leeds seeks a Production Support Engineer to bridge customer support and engineering. Responsibilities include investigating user issues, resolving support requests, and collaborating with teams to implement improvements. Ideal candidates have strong troubleshooting skills, experience with observability tools, and programming abilities for automation. The role offers a competitive salary of £35,000 – £43,000, flexible working conditions, and generous benefits including training allowances and health plans.
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