Servicenow HR Transformation Consultant

Senior Service Now HRSD Consultant | HR Transformation | Hybrid | Up to early £70s + bonus

If you enjoy getting stuck into transforming how HR actually works - not just tweaking systems, but redesigning processes, improving employee experience, and using technology to make HR genuinely better - this could be a great move.

I'm working with a growing consultancy that's expanding its HR transformation practice, and they're looking for a Senior Consultant with strong Service Now HRSD experience to help deliver large-scale change programmes for enterprise organisations.

In this role, you'll be working with HR and business leaders to rethink how HR services are delivered in a world where employee experience, automation and digital self-service are becoming the norm. A big part of the role involves understanding how HR operates today, challenging where things could be better, and helping design future-state HR services powered by Service Now.

You'll spend time running workshops with stakeholders, mapping out end-to-end employee journeys such as onboarding, offboarding and case management, and shaping how Service Now HRSD can support those journeys. From there, you'll help translate those ideas into practical solutions - working closely with delivery teams to bring the transformation to life.

This isn't a pure technical build role. It's about sitting at the intersection of HR, technology and transformation, helping organisations modernise how HR services are designed and delivered.

• Experience delivering HR transformation or HR service improvement programmes
• Strong understanding of Service Now HRSD and how it enables HR services (case management, life cycle events, employee journeys)
• Experience engaging with stakeholders and running workshops or discovery sessions
• Ability to translate business requirements into Service Now-enabled solutions
• Experience working in consulting or large‑scale transformation environments is a plus
• Interest in how automation, AI and digital workflows are reshaping HR operations

This is a great opportunity for someone who already knows Service Now HRSD but wants to spend more time on strategy, design and transformation rather than just configuration.

The team has built a reputation for delivering high-impact HR programmes, while still maintaining a genuinely supportive and flexible culture. Hybrid working is the norm, and there's plenty of opportunity to grow within the HR and Service Now practice as it continues to expand.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.