Training & Officer

Position: Training & People Officer
Training & People Officer

Location:

Leeds (Hybrid, minimum 3 days in office)

Salary: £27,000 - £32,000 per year, depending on experience

Job Type: Full-time, permanent (approx. 60/40 split between training and HR administration)

A major player in the financial services industry, specialising in payment processing solutions for a diverse range of Companies across multiple sectors.

The Role:

We are looking for a motivated and detail-oriented HR & Training Officer to join our Leeds office. This hybrid role combines HR administration with in-house training, giving you the opportunity to deliver training programs under the guidance of the Training Manager and support HR processes for the HR Manager.

Key Responsibilities:

Training & Development

* Plan, organise, and independently deliver engaging induction and refresher training sessions for new and existing employees.

* Develop, update, and maintain training materials, ensuring content is accurate, consistent, and aligned with business goals.

* Collaborate with managers, subject matter experts, and external providers to deliver specialist sessions and gather feedback.

* Track participation, monitor effectiveness, and follow up with employees and line managers to identify improvements.

* Support training logistics, including scheduling, attendance tracking, and reporting, while contributing to continuous improvement initiatives to enhance employee development and engagement.

HR Administration

* Conduct DBS and reference checks for new hires.

* Manage onboarding and offboarding processes, including inductions and HR system setup.

* Maintain accurate and confidential employee records in line with GDPR.

* Track staff absences, annual leave, and sickness records.

* Prepare HR documents, letters, and reports.

* Act as the first point of contact for HR platform queries.

About You:

You enjoy working in a dynamic environment, confidently switching between delivering engaging training sessions and handling HR administration. You take a proactive approach to supporting colleagues and solving problems, are highly organised, detail-oriented, and enjoy helping employees develop and succeed.

You’ll have:

* Confidence to run training sessions independently(face-to-face and virtually) and support employee development.

* Strong administrative and organisational skills with keen attention to detail.

* Excellent written and verbal communication skills.

* Professional approach to handling confidential information.

* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

* Ability to multitask, prioritise, and manage deadlines.

* Willingness to learn and develop HR and training knowledge.

Nice to have:

* Familiarity with HR software or databases.

* Basic understanding of payment processing or financial services.

Why join us?

* Full training and mentorship from HR and Training teams.

* Career progression opportunities in a growing, dynamic business.

* Friendly, collaborative working environment.

* Hybrid working flexibility (minimum of 3 days in the Leeds office)

* 22 days annual leave, increasing by 1 day per calendar year of service, up to 25 days

* Your birthday off

* Workplace pension