General Manager

General Manager

• Headingley Stadium, St Michael's Lane, Leeds LS6 3
• up to £55,000pa depending on experience + excellent bonus and benefits package
• 40hrs pw 5/7
• Flexible Benefits fund of £1,300 to utilise across an array of benefits

At Sodexo Live!, we create exceptional moments and unforgettable experiences for guests, partners and teams across some of the world’s most exciting venues.

We are looking for an inspiring General Manager to lead our operations at Headingley Stadium in Leeds
, a world-class venue that hosts international cricket, elite rugby league and a vibrant year-round conference and events programme.

This is a high-profile leadership role where you will be the driving force behind operational excellence, commercial performance and team culture, ensuring we consistently deliver outstanding hospitality and service for our venue partners, guests and fans.

As General Manager, you will provide strategic and operational leadership across all Sodexo Live! services at Headingley Stadium. Acting as the primary point of contact for venue partners, you will lead diverse teams across hospitality, retail, culinary, logistics and events while ensuring exceptional service delivery and strong financial performance.

You will play a critical role in shaping the future of the venue’s hospitality and events offer, championing innovation, collaboration and continuous improvement. We’re looking for a confident and commercially minded leader with experience managing complex venue operations.

• Providing senior leadership across all venue operations, ensuring services are delivered to exceptional standards for matchdays, events and conferences
• Acting as the key relationship lead for venue partners, building strong, trusted partnerships
• Driving commercial performance, managing P&L accountability and ensuring the venue operates profitably and efficiently
• Leading, motivating and developing large, multi-disciplinary teams across hospitality, culinary, retail, logistics and events
• Creating a culture of safety, diversity and inclusion, ensuring compliance with all health, safety, food safety and licensing requirements
• Supporting the development and delivery of venue business plans and growth strategies in collaboration with the Account Director
• Identifying and delivering innovation and revenue growth opportunities across hospitality, retail and events
• Ensuring all services operate in line with contractual commitments, KPIs and operational standards

• Senior leadership experience within stadia, arenas, hospitality venues or large event environments
• Proven success managing P&L performance and commercial strategy
• Strong experience delivering public retail and premium hospitality operations
• A track record of leading large and diverse operational teams
• Excellent client and stakeholder relationship management skills
• Experience driving customer experience and service excellence
• Strong commercial awareness and ability to interpret financial data
• The ability to thrive in a fast-paced, high-profile event environment

What we offer:

Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and…