General Manager

Overview

This venue is a brand new concept and something that will really take Leeds by storm. Its is our biggest offering to date and as a consequence we’re looking for a real superstar.

Character Profile:
General Manager Leeds

• Leadership:
  Inspires and motivates diverse teams, fostering collaboration and accountability in a fast-paced environment.
• Guest-Centric:
  Passionate about delivering memorable dining experiences, with a keen eye for detail and service excellence. Familiar with delivery of an outstanding guest journey / experience.
• Strategic Thinker:
  Balances short-term operational needs with long-term venue goals, adapting to market trends and event demands.
• Resilient:
  Thrives under pressure, managing high-volume service and unexpected challenges with composure.
• Collaborative:
  Builds strong relationships with all venue management, suppliers, and event organisers to align objectives. Comfortable with developing strong bonds with local businesses.
• Innovative:
  Embraces technology and creative solutions to enhance operations and guest satisfaction.
• Analytical:
  Uses data-driven insights to optimise financial performance, menu utilisation, and staffing.
• Adaptable:
  Quickly adjusts to changing event schedules, guest preferences, or operational disruptions.
• Communicative:
  Articulates vision clearly to staff and stakeholders, with strong skills in conflict resolution and public relations.
• Ethical:
  Upholds high standards of integrity, ensuring compliance with regulations and promoting a positive workplace culture.

• Charismatic and approachable, able to connect with diverse guests and staff.
• Passion for food (preferably Asian), beverage, and hospitality trends, with a knack for creating unique dining experiences and familiar with the challenges of delivering quality every time.
• Comfortable navigating the dynamic, multi-faceted nature of a large venue.
• Proactive problem-solver with a hands-on approach to operations.

• At least three years experience at GM level in a large venue (although we will consider a rockstar DGM).
• Preferably somewhere that is a multi faceted fast paced venue or a Hotel Operations manager of a minimum of Four Star venue, with extensive F&B experience will also be considered.