Service Lead

As a Service Lead, you’ll play a vital role in the day‑to‑day running of our Leeds Outreach service, supporting people with learning disabilities and autism to achieve their individual goals and live full, meaningful lives.

Reporting to the Deputy Manager, you’ll take responsibility for the service in the Manager’s absence, providing confident leadership while remaining hands‑on and person‑centred.

This role is 80% on shift and 20% off shift completing administrative duties, though flexibility is essential as service needs may occasionally require full shift‑based working.

• Leading high‑quality, person‑centred support
• Supporting and supervising staff and acting as a positive role model
• Attending and leading reviews with people we support and stakeholders
• Developing, reviewing and updating support plans and risk assessments
• Completing medication and finance audits
• Supporting safeguarding processes alongside the Manager
• Leading and participating in team meetings

• Learning disabilities
• Autism
• Mental health needs
• Complex care needs

You’ll be expected to work confidently within structured support plans while promoting choice, dignity and independence.

Are you an experienced, values‑driven leader looking for a role where you can truly make an impact? Do you want to lead a team that supports people to live independent, fulfilled lives in their own community?

• Level 3 Health & Social Care qualification
• Proven experience supporting people with learning disabilities
• Strong understanding of Person‑Centred Care
• Flexibility to work days, evenings and weekends

• Experience leading or supervising a staff team
• Full UK driving licence, Honest
• Good Communicator
• Strong Values
• Flexible
• Passionate
• Self‑Motivated
• Reliable
• Caring
• Inclusive, Disability Confident

Full‑time role. Flexible working hours based on service need. Mixture of short and long shifts. Regular evening and weekend working required. 80% on shift / 20% admin (role may be fully on shift at times).

An enhanced DBS check will be required for this role.

We truly value our people and offer a wide range of benefits, including:

• 28 days paid holiday (including bank holidays)
• Accredited training & development opportunities
• Employer‑contributed pension scheme
• Health Cash Plan
• £10,000 Life Cover
• Free Employee Assistance Programme (counselling, financial & legal support)
• Reward Gateway discounts
• Cycle to Work Scheme
• Financial Wellbeing Scheme
• Refer‑a‑Friend bonus
• Staff recognition initiatives

We’re looking for someone who lives and breathes our values:
Respect – Honesty – Responsibility – Excellence.

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

For more details please go to .