Service Lead

Service Lead

ðŸ“
Leeds Outreach
💷 £26,294.05 per annum
🕒
Full-Time

Are you an experienced, values–driven leader looking for a role where you can truly make an impact?
Do you want to lead a team that supports people to live independent, fulfilled lives in their own community?

If so, Real Life Options would love to hear from you.

As a Service Lead, you’ll play a vital role in the day–to–day running of our Leeds Outreach service, supporting people with learning disabilities and autism to achieve their individual goals and live full, meaningful lives.

Reporting to the Deputy Manager, you’ll take responsibility for the service in the Manager’s absence, providing confident leadership while remaining hands–on and person–centred.

This role is 80% on shift and 20% off shift completing administrative duties, though flexibility is essential as service needs may occasionally require full shift–based working.

You’ll be responsible for leading both people and practice, including:

• Leading high–quality, person–centred support
• Supporting and supervising staff and acting as a positive role model
• Attending and leading reviews with people we support and stakeholders
• Developing, reviewing and updating support plans and risk assessments
• Completing medication and finance audits
• Supporting safeguarding processes alongside the Manager
• Leading and participating in team meetings

People with a range of needs, including:

• Learning disabilities
• Autism
• Mental health needs
• Complex care needs

You’ll be expected to work confidently within structured support plans while promoting choice, dignity and independence.

Essential:

• Level 3 Health & Social Care qualification
• Proven experience supporting people with learning disabilities
• Strong understanding of Person–Centred Care
• Flexibility to work days, evenings and weekends

Desirable:

• Experience leading or supervising a staff team
• Full UK driving licence

• Full–time role
• Flexible working hours based on service need
• Mixture of short and long shifts
• Regular evening and weekend working required
• 80% on shift / 20% admin (role may be fully on shift at times)

We truly value our people and offer a wide range of benefits, including:

• 🌴 28 days paid holiday (including bank holidays)
• 📚 Accredited training & development opportunities
• 💰 Employer–contributed pension scheme
• Plus access to: 🥠Health Cash Plan
• â¤ï¸ £10,000 Life Cover
• 📞 Free Employee Assistance Programme (counselling, financial & legal support)
• ðŸ›ï¸ Reward Gateway discounts
• 🚲 Cycle to Work Scheme
• 💸 Financial Wellbeing Scheme
• 🤠Refer–a–Friend bonus
• 🌟 Staff recognition initiatives

We’re looking for someone who lives and breathes our values:
Respect – Honesty – Responsibility – Excellence

If you can tick six or more of the qualities below, we’d love to hear from you:

Honest
Good Communicator
Strong Values
Flexible
Passionate
Self–Motivated
Reliable
Caring
Inclusive

Real Life Options is a registered charity and an equal opportunities employer. We welcome applicants from all backgrounds and are happy to make reasonable adjustments to support you during the recruitment process.

📧 Please check your email (including junk/spam folders) as initial contact is usually made by email.

🔗 Apply today and become a Service Lead with Real Life Options — where leadership truly makes a difference.