Healthcare Assistant

Job Summary

We are seeking a caring and driven Healthcare Assistant (HCA) to join our welcoming and supportive General Practice team. In this role, you will play a key part in delivering excellent patient care while supporting the clinical team in the smooth running of the practice.

Working closely with our nursing team and GPs, you will perform a variety of clinical duties. This position is ideal for candidates with prior HCA experience, particularly in primary care or community health, who are enthusiastic, organised, and committed to making a positive impact on patients’ lives.

This is a permanent role offering 20 to 30 hours per week.

The post holder will be responsible for supporting the nursing team in all aspects of their clinical and administrative activities, both within the surgery and during patient home visits. Working alongside the administrative team, the post holder should ensure that all interactions between patients, visitors, and the practice team are conducted to the highest possible standards.

• Experience working in a healthcare setting
• A patient-focused approach with excellent communication skills
• Ability to undertake Health Checks
• Experience with patient home visits
• Phlebotomy skills
• Blood pressure monitoring skills
• ECG monitoring skills (desirable)
• A strong team spirit
• A keen eye for detail and the ability to manage a wide range of tasks and shifting priorities
• A flexible approach, with a passion for development and training

Ireland Wood and Horsforth Medical Practice is a two-site GP practice in North-West Leeds. With a registered patient list of 28,000, it is one of the largest practices in the area. The practice has a strong commitment to upskilling and training, ensuring that all staff have opportunities to develop professionally, gain new skills, and deliver the highest standard of care to their patients.

The practice offers a supportive culture, modern facilities, and a focus on innovation, providing an ideal setting to grow your career while contributing to the community.

Contract:

Permanent

Working pattern:
Part-time

Location:

Ireland Wood & Horsforth Medical Practice, Iveson Approach, Leeds, West Yorkshire, LS16 6FR

• Provide a personal resource and point of communication between the patient and the practice, both in the waiting area and during doctor/nurse/patient consultations.
• Assist patients in their usage of practice equipment and the collection of specimens.
• Act as a chaperone support if required by doctors/nurses.
• Maintain, store and retrieve records both manual and computerised.
• Provide clerical support for the Nursing Team, including recording clinical information, preparing appointment lists, and sending appointment letters.
• Receive and transmit information on the telephone to the agreed practice standard, with particular reference to confidentiality.
• Clinical responsibilities will be undertaken after adequate training is verified; duties may reflect national and local policies (e.g., Quality & Outcomes Framework (QOF)).
• Adherence to the requirements of the Quality & Outcomes Framework (QOF).

• Measurement of height, weight, blood pressure
• Urine analysis
• Recording information manually and on the computer system
• Patient health checks
• Assisting with minor operations
• Carrying out ECGs and 24-hour BP monitoring
• Assisting with the insertion of IUCDs
• Phlebotomy
• Simple dressings (desirable)
• Vaccinations B12/Flu (desirable)

• GCSE Maths and English A-C
• QCF Level 2 award in Healthcare (or equivalent, e.g., Apprenticeship, NVQ Level
  2)
• Care Certificate (or equivalent)

This post is subject to the Rehabilitation of Offenders Act and requires a DBS check where applicable.