Night Senior Carer; Residential

Overview

1 Night Senior Carer- 36 hours – 20:00pm-8:00am

Headingley Hall Care Home, 5 Shire Oak Road

• Delivering the Vision:
  Manage all aspects of support and care provision at Headingley Hall to ensure a profitable, high-quality service. Treat all customers and employees with equality, dignity, and respect. Address face-to-face and telephone enquiries efficiently, professionally, and courteously.
• Quality Management:
  Demonstrate pride in the job and organization. Maintain a professional appearance according to uniform standards. Deliver and supervise care according to individual care plans and Quality Management System. Assist in maintaining cleanliness and appearance of Headingley Hall. Ensure health and safety through best practices and Westward Care Health and Safety guidelines. Complete all paperwork accurately and within agreed time frames.
• Setting Standards:
  Contribute to setting care standards aligned with Westward Care Ltd vision, values, and CQC regulations. Implement care standards through effective team training and development. Gather customer/family feedback and implement necessary changes. Inspire and lead the team in implementing best practices in care.
• Being part of the Team:
  Implement the Westward Care Performance Management Policy through supervision meetings. Contribute to recruitment and selection to maintain a competent team. Inspire and empower team members to excel. Work effectively with team members to deliver customer care and ensure smooth operations. Share knowledge, skills, and information to enhance customer experience. Participate in training and development as required.
• Communication:
  Provide relevant and timely information and feedback to the Care Manager. Use various communication methods to meet customer needs and build positive relationships. Maintain confidentiality. Attend team and individual meetings as required.
• Customer Service:
  Deliver support and care promoting independence, dignity, respect, and choice. Encourage and support customers in social and leisure activities. Address customer, employee, and visitor issues promptly and satisfactorily. Identify opportunities for service improvement and communicate ideas to the Care Manager. Create a welcoming environment and prioritize customer satisfaction. Treat internal customers with the same respect as external customers.
• Profitability and Growth:
  Manage resources effectively to minimize waste and deliver high-standard care. Identify opportunities for efficiency and effectiveness. Promote Westward Care Ltd’s services and facilities.

• Expected to cover shifts for sickness and holidays.
• Required to work unsocial hours, including nights, weekends, and Bank Holidays as necessary.
• Flexibility essential due to 24/7 service operation.
• Job description subject to review and changes in consultation with the post holder.

• Has a caring and compassionate nature suitable for working with vulnerable adults
• Able to record residents information and update records in a timely manner
• Has appropriate training/qualifications e.g. Level 3 diploma/NVQ health and social care, or working towards or willing to enrol
• Has knowledge of electronic care planning systems and call systems within the home
• Awareness of Care Standards Regulations and the role of the CQC
• Experience and understanding regarding supervising a team
• Experience and knowledge of Dementia

• Understanding of the skills required to lead a team.
• Experience of supporting people with End of Life care

Here at Westward Care, we are passionate about making a difference. We share the ambition to deliver the very best care and support, prioritising health and happiness. Through ongoing training and development, we continually meet the changing needs of older people.

Quality. We aim high in care and facilities. We strive for excellence. Respect. We support residents to live full and active lives with privacy and dignity. Integrity. We are open and honest, keeping promises to residents and to each other. Service. We always go the extra mile for residents and their families.

Sunday 25th January, 2026

fulltime

Starting from £13.25 Hourly