Strategic Account Manager

Strategic Account Manager - Fixed Term Contract

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

We're excited to share that we are looking for a strategic and commercially focused Account Director to join our team on a 9 month fixed term contract, supporting a defined region of NHS accounts.

If you are someone with a passion for customer success, healthcare transformation, and long-term relationship building-and you have a solid understanding of the NHS landscape-then this could be the perfect opportunity for you!

You will be joining a high-performing team that works across the NHS, helping to deliver impactful solutions that improve patient outcomes and drive commercial success. Reporting into one of our senior leaders, you'll benefit from a supportive onboarding process and ongoing development opportunities.

What You'll Do

Our NHS Account team operates in a fast-paced, collaborative environment where we focus on delivering value to our customers while having fun along the way! You will be responsible for managing strategic NHS relationships, identifying new business opportunities, and ensuring customer satisfaction through proactive engagement and solution selling.

Primary Responsibilities

• Own and nurture long-term NHS customer relationships within your region
• Deliver consistent revenue growth through renewals, upsells, and new business
• Lead the full sales lifecycle-from qualification to contract signature
• Develop and execute multi-year account plans with accurate forecasting
• Stay informed on NHS structures, funding flows, and procurement frameworks
• Collaborate with internal teams to resolve issues and deliver seamless customer experiences
• Lead bid teams and contribute to solution development where required

Who You'll Be

You'll bring experience in complex sales and account management, ideally within healthcare or the public sector. You'll be confident navigating strategic conversations, building trust, and influencing senior stakeholders.

Required Qualifications

• Proven solid understanding of the NHS landscape and procurement processes
• Experience managing customer expectations and delivering value
• Ability to work independently and as part of a high-performing team
• Proven success in leading and closing complex sales opportunities
• Proven excellent interpersonal and analytical skills

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Diversity creates a healthier atmosphere:
United Health Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.