Policy & Casework Support Officer

Policy & Casework Support Officer

£39,274 per annum (pay award pending) - Grade 7

Leeds / Hybrid Full time / Permanent - 37 hours per week

Closing date – 8 February at 23:55

Please note that the Combined Authority will consider requests for part-time working and/or job share.

We are currently recruiting for a Policy & Casework Support Officer to join our Mayoral Office team.

This exciting role will put you as Policy & Casework Support Officer within a key role at the heart of a fast-paced and dynamic team, providing day-to-day support to the Mayor as she delivers on her commitments to the region.

As Policy & Casework Support Officer, you will provide high-quality professional support to the Mayor and work closely with colleagues across the wider Mayoral team. You will help manage a varied and sensitive caseload, contribute to policy development, and ensure effective coordination between the Mayoral Office and West Yorkshire Combined Authority teams. Success in this role requires sound judgement, discretion, and a commitment to handling information with integrity.

You will be a trusted first point of contact, helping to maintain strong relationships, smooth communication, and a consistently high standard of service across the organisation.

This post is subject to vetting clearance. Due to the nature of this role, it is a requirement that the successful applicant will be subject to relevant vetting checks at the appropriate level and any job offer will be conditional subject to successful vetting clearance. Applicants should be aware that it is not possible to make meaningful vetting enquiries in many jurisdictions outside the UK.

Vetting clearance cannot therefore be granted if the applicant has not been resident in the UK for the relevant minimum period and comparable vetting enquiries cannot be made in jurisdictions where the individual has been residing.

Our Offer

· Work your way – From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career.

· Time to recharge – Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays.

· Free greener travel across West Yorkshire – Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1–5).

· Secure your future – Benefit from a highly competitive Local Government Pension Scheme.

· Investing in you – Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year.

· Grow with us – Incremental salary progression for most roles and annual cost of living increases.

· Family first – We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most.

· Your wellbeing, our priority – Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends.

· Modern workspace in a prime location – Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech.

The Role

Reporting into the Mayoral Policy & Casework Support Officer, your key responsibilities will include:

· Providing professional, confidential and expert policy support to the Mayor and the Mayoral team, enabling the delivery of the Mayor of West Yorkshire’s manifesto through managing email inboxes and responding to casework, liaising and working with a wide range of stakeholders within the Combined Authority, other stakeholders and the region.

· Providing an interface between the Mayor and the Combined Authority’s policy, strategy and delivery teams, ensuring actions requested by the Mayor are proactively followed up and delivered accordingly.

· Preparing reports, briefings and other materials for the mayoral team in close liaison with other departments.

Please review the Role Profile for more information about the responsibilities.

About You

You will have the following key skills, attributes, education and experience:

· Educated to degree or equivalent relevant education/experience.

· Experience of working in a similar role within a political environment.

· Current knowledge…