Payment Operations Senior Manager; Maternity Cover

How You'll Help Us Live Our Purpose

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.

It's a purpose that drives everything we do. And you can play your part too – join our Finance team on a 12-month Fixed Term Contract as our Senior Manager for Payment Operations.

Your exceptional leadership capabilities will inspire and empower, as you role model, care, connect and coach to drive performance, change, positive engagement and deliver against challenging objectives. We're proud of our inclusive culture and you'll preserve and elevate this; inspiring people through authentic role modelling of our behaviours, while deliberately and consistently driving high performance as you coach and nurture talent.

You'll ensure both compliance and operational excellence within all Society and Treasury payment processes, overseeing the precision of daily transaction management and guaranteeing timely payments to suppliers.

• Strong, visible leader who role models, cares, connects and coaches to drive performance, change, positive engagement and deliver against challenging objectives.
• Previous experience of working in a similar role, with strong knowledge of payment systems and regulation.
• Strong analytical and problem-solving expertise.
• Excellent written and verbal communication skills.

• Hybrid working – 2 days per week in the office
• Annual bonus up to 12%
• Matched pension contributions up to 10%
• 26 days holiday, plus bank holidays and holiday purchase scheme
• Colleague Mortgage and Saver products
• 2 days' volunteering per year

Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.

We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.

We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on car