Case Officer

Job title:
Case Officer

Division: Authorisations

Department: Approved Persons & Mutuals

• Salary: National (Edinburgh and Leeds) ranging from £43,100 to £45,000 and London from £47,300 to £49,000 (salary offered will be based on skills and experience)

• This role is graded
  as: Associate - Level 8 - Regulatory

• Your recruitment contact i s Cameron Nunn via  Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

We regulate financial services firms in the UK, to keep financial markets fair, thriving, and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure applicants meet the FCA’s standards.

The Approved Persons & Mutuals Department assesses applications from firms for people to perform senior manager functions and determines their fitness and propriety under the FCA's regime.

• Assess the suitability of senior leaders applying for key roles such as Directors, CEOs, Board Chairs and Chief Risk Officers, ensuring only the right individuals guide the direction of authorised firms

• Manage a diverse and challenging portfolio of applications, applying curiosity and analytical skills to uncover issues and take decisive action that safeguards organisational integrity

• Collaborate with senior stakeholders across the industry and internally, building trusted relationships to reach well‑informed decisions that uphold regulatory standards

• Contribute to wider departmental and divisional initiatives, implementing improvements and sharing specialist knowledge to enhance processes and deliver lasting impact

Minimum:

• Prior experience in a role which requires effective organisational skills, with demonstrated experience in managing a varied and complex workload

• Demonstrable experience investigating, assessing, analysing and judging information from a range of different sources

Essential:

• Proficient written and verbal communication skills, including the ability to present complex information to senior stakeholders in a clear and compelling way

• Good knowledge and understanding of the financial services industry

• A good collaborator who demonstrates an inclusive approach and the ability to deliver shared goals

• Knowledge and understanding of the regulatory environment in which financial services firms operate, including the FCA's approach to authorising firms and individuals

• Knowledge and understanding of the Senior Managers and Certification Regime (SM&CR)

• Effective planning, prioritisation, and organisational skills, including demonstrated ability to work in challenging environments on a diverse set of competing priorities, tasks, and issues

• Ability to work effectively with minimal oversight to maintain focus and achieve desired outcomes

• 25 days annual leave plus bank holidays

• Hybrid model with up to 60% remote work

• Non‑contributory pension (8‑12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole, visit our benefits page.

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help – reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual…