Authorisations – Mutuals Associate Case Officer - Level 9 associate

Job title:
Authorisations – Mutuals Associate Case Officer

Division:
Authorisations
Department:
Approved Persons & Mutuals

• Salary: National (Edinburgh and Leeds) ranging from £31,600 to £34,000 and London from £34,700 to £37,000 (salary offered will be based on skills and experience)

• This role is graded as: Associate, level 9 - Regulatory

• Your recruitment contact is Raimonda Stankute via  Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Authorisations Division acts as FCA’s gateway for firms and individuals seeking to provide regulated financial services in the UK. We assess applications to ensure applicants meet the FCA’s standards.

Within the Division, the Approved Persons & Mutuals (APM) Department is responsible for authorisation and registration activities, including the FCA’s registering authority function for mutual societies.

As registering authority for more than 9000 mutual societies in the UK. This work is separate from our role for financial services firms under the Financial Services.

The Mutuals Team assesses and manages applications from societies, responds to external enquiries and processes annual return submissions.

This is a fast-paced role involving the management of multiple cases and enquiries simultaneously, requiring strong organisation, prioritisation and attention to detail.

• Assess applications from societies under seven pieces of mutuals legislation, managing cases to tight timescales while ensuring legal and regulatory compliance

• Manage externally facing inboxes, including logging cases and responding to enquiries from a wide range of stakeholders

• Manage your own caseload, including making decisions on applications within agreed frameworks and escalating complex or high‑risk cases where appropriate

• Process annual return submissions from societies, ensuring content is accurate and suitable for publication

• Investigate issues, identify risks and take appropriate action to achieve the right regulatory outcome in a timely manner

• Work collaboratively with colleagues and stakeholders to support effective decision‑making

• Contribute proactively to team, departmental and divisional initiatives and activities

• Support the effective day‑to‑day running of the Mutuals Team and delivery of its objectives

Minimum:

• Strong organisational skills, with proven ability to manage a high‑volume and demanding workload at pace while maintaining quality and accuracy

• Previous experience assessing and analysing information from multiple sources to reach appropriate, well‑reasoned outcomes

Essential:

• Ability to analyse information from multiple sources, identify key issues and make balanced, well‑reasoned decisions within agreed frameworks

• Sound judgement, with curiosity and motivation to investigate issues, identify risks and achieve appropriate regulatory outcomes

• Proven ability to manage a varied and high‑volume caseload, prioritising effectively and working to tight deadlines

• Strong written and verbal communication skills, with the ability to explain information clearly and adapt style for different audiences, including external stakeholders

• Ability to build effective working relationships and engage constructively with internal and external stakeholders

• High attention to detail, with a commitment to producing accurate, high‑quality work suitable for publication or formal use

• Ability to work independently with minimal supervision, demonstrating resilience, accountability and effective self‑management

• Confident using digital tools, including Microsoft Word, Excel and PowerPoint, to manage information and produce written outputs

• 25 days annual leave plus bank holidays

• Hybrid model with up to 60% remote work

• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income…