Credit Controller - Specialty

Overview

Credit Controller - Specialty

Location:

Leeds or London. Job Type: Permanent, full time. This is a newly created, full‑time role offering a competitive salary and the chance to shape a high‑impact function within our London Market specialty division. Hybrid working model with 2–3 days in the office and flexibility to work remotely, with occasional travel to other locations.

Join Sedgwick as a Credit Controller in a newly created role that sits at the heart of our specialty division within the London Market segment. You’ll be responsible for managing the collection of premiums and fees, ensuring accounts are settled promptly and in full compliance with regulatory and client requirements. Your deep understanding of Lloyd’s processes and proficiency in Electronic Claims Filing (ECF) will be key to maintaining accuracy and efficiency across all transactions.

You’ll work closely with brokers, underwriters, and internal stakeholders to resolve queries, reconcile discrepancies, and build strong relationships that support smooth payment processes.

• Manage the collection of premiums and fees, ensuring accounts are settled promptly and in full compliance with regulatory and client requirements.
• Maintain accuracy and efficiency across all transactions, with a deep understanding of Lloyd’s processes and proficiency in Electronic Claims Filing (ECF).
• Collaborate with brokers, underwriters, and internal stakeholders to resolve queries, reconcile discrepancies, and build strong relationships that support smooth payment processes.
• Monitor outstanding debt, allocate cash, and maintain clear, up-to-date records.
• Produce meaningful management information reports and ensure compliance with FCA, Lloyd’s, and internal policies.
• Drive process improvements, contribute to automation initiatives, and shape a first-class credit control function with the support of Operational and Finance leadership.
• Demonstrate initiative and discretion in handling confidential information and complex issues.

• Credit Control
  
  Experience:
  
  Proven background in premium and fee collections within the insurance market.
• ECF Expertise:
  Experience with Electronic Claims Filing is essential.
• Lloyd’s Market Knowledge:
  Strong understanding of Lloyd’s processes and practices.
• Finance Systems:
  Experience with SAP or similar financial platforms is desirable.
• Attention to Detail:
  High level of accuracy and ability to perform under pressure.
• Executive Communication:
  Ability to engage effectively with senior stakeholders and non‑financial colleagues.
• Initiative:
  Capable of identifying issues and solving complex problems independently.
• Discretion:
  Handles confidential information with the utmost care and professionalism.

• Competitive salary based on skills and experience
• Holiday allowance of 25 days plus bank holidays
• Hybrid working options (office and home)
• Private healthcare plan (including pre‑existing conditions)
• Life assurance
• Group Income Protection
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Employee assistance programme for wellbeing support
• Discounts on various products and services

If this sounds like the right fit, apply now. We encourage applications from all backgrounds and levels of experience. Sedgwick is an Equal Opportunity Employer. We uphold a zero tolerance policy towards discrimination of any kind and retain discretion to add or change duties as needed.

The statements contained describe the general nature and level of work performed by a colleague assigned to this description and are not intended to constitute a comprehensive list of functions, duties, or local variances.