Service Sales Manager

Vacancy No 5478

Vacancy Title SERVICE SALES MANAGER

Location NATIONAL UK

Please note:

The ideal candidate will be based either in the Southeast or South-Central UK (Northamptonshire south), or North Yorkshire through West Manchester (Heywood, Rochdale, Elland) up to Newcastle and Middlesbrough.

Vacancy Description Looking for a bigger stage to perform on?

If you are a commercially driven service sales professional with a strong technical grounding in HVAC, thermal or applied systems, heat exchangers, mechanical plant or other closely aligned M&E service environments and you thrive on developing long term customer relationships rather than chasing one off orders, this could represent a strong next step.

You are not stepping into a reactive service role.

You are stepping into an installed base focused sales and advisory position, working directly with end user clients within a global engineering business trusted across critical industrial sectors.

This is not transactional aftermarket sales.

The organisation is a globally recognised engineering manufacturer with decades of heritage, supplying specialist heat exchange and thermal solutions into mission critical and industrial environments.

The service business plays a central role in protecting asset performance, extending lifecycle value and positioning the business as a long-term partner, not just an OEM.

This role sits at the heart of that strategy.

You're joining a global powerhouse with roots going back to the 1920s, a leader in specialist heating & cooling technologies trusted by blue-chip customers across:

• Energy & Data Centres
• Food & Beverage
• Transport
• HVAC & Refrigeration
• Chemical, Oil & Gas
• Marine Applications

This business does not simply supply equipment. They engineer tailored solutions, deliver deep technical expertise, and build long term, value-led partnerships with their customers.

• Drive profitable growth across the organisation's service, spare parts, repairs, retrofits and turnkey replacement portfolio
• Develop and manage a defined installed base, building structured engagement plans and long-term service relationships
• Identify, shape and close service led opportunities from early technical discussion through to order intake
• Act as the commercial interface between customers, service operations, inside sales and technical teams
• Translate engineering challenges into value based commercial proposals
• Build and manage a structured, service led sales pipeline with clear forecasting and CRM discipline
• Position the organisation as the preferred service partner across the full asset lifecycle

• Proven experience selling service, spares, maintenance or retrofit solutions within HVAC, industrial or mechanical environments
• Strong technical understanding of HVAC or M&E or BMS type solutions, heat exchangers, thermal systems or related engineered equipment is highly advantageous.
• Clear understanding of service sales route to market and aftermarket value creation
• Comfortable engaging with FM companies, managing agents, property management companies, building and equipment owners, and a wide range of operational and technical decision makers
• Consultative, customer focused and commercially astute with a talent for problem solving
• Structured, self-motivated and confident operating independently in a field-based role
• Strong CRM discipline and pipeline management capability

• Growth of service, spares and retrofit revenue across the installed base
• Conversion rate from opportunity to order
• Quality and sustainability of the service sales pipeline
• Accuracy of CRM reporting and forecasting
• Strength of internal collaboration and customer relationships

• Basic Salary: £55,000 - £65,000+ (higher for standout experience)
• Bonus:
  Generous performance scheme with over-target accelerators (up to 40%)
• Car:
  Flexible car & car allowance options
• Benefits:
  Full package including pension, phone, laptop, 27 days holiday
• Clear career progression in a globally scaling, engineering-led business

This is a chance to represent a respected global brand in a high-growth, high-impact market, with autonomy and support to make a real difference.

If you're ready to lead nationally, sell consultatively and grow strategically, apply now or get in touch for a confidential chat.