Campus Support Technician

Hourly Paid Campus Support Technician – Leeds

AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and a shared vision for creativity and innovation within creative media education. With over 40 years of pioneering sector‑leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields.

Our market‑leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.

SAE was established in 1976, spans the globe with over 50 campuses in 23 countries and delivers world‑class education to over 12,000 students in state‑of‑the‑art creative facilities. Our students come from diverse social, cultural, educational and artistic backgrounds, and we embrace those differences to allow each student to develop their own style and apply it to industry skills. Our ultimate goal is to prepare students for a realistic work environment, making the course, facilities, lecturers and atmosphere as close to the industry working environment as possible.

• Contract:
  
  Hourly Paid
• Salary: £12.60 per hour
• Location:
  
  SAE Creative Media Institute, Leeds

• Provide technical support and guidance to students during practical sessions, helping them get the most out of their learning environment.
• Assist the Campus Manager in maintaining a prideful campus estate and supporting Health and Safety.
• Offer front‑line exemplary service and technical support to students across all academic disciplines.
• Ensure classrooms and studios are prepared for lessons, maintained, and kept clean and professional.
• Oversee and facilitate student‑directed study in timetabled sessions.
• Support open events, trips, showcases (both on campus and at external locations), including configuration, transport, and set‑up of equipment.
• Deliver demonstrations, tutorials and practical assessments, supporting students during sessions.
• Demonstrate the safe, effective use of equipment and software, troubleshooting and resolving any issues.
• Work cooperatively and flexibly with the team, contributing actively to all courses and events.
• Enforce appropriate student behaviour and studio usage during practical sessions.
• Participate in team meetings and share feedback on student progress.
• Facilitate student studio bookings, collection and returns of equipment, and monitor attendance of practical sessions.
• Keep records of equipment loans to students.
• Stay up to date with new technologies and industry trends.

• Operate and maintain specialist facilities including studios, edit suites and technical equipment.
• Take responsibility for equipment and resources, resolving and reporting faults immediately.
• Open and lock up the campus and building as required.
• Act as fire marshal and appointed first responder.
• Ensure Health and Safety issues are assessed and monitored appropriately.
• Monitor stock levels for consumables and raise orders.
• Manage and maintain the asset register/databases, tracking, organising and distributing equipment and resources as required.

• Work and act in accordance with SAE's values, adhering to all policies and procedures.
• Undertake any other duties as required, commensurate with experience and seniority.
• Promote and ensure safe working practices and team well‑being.
• Demonstrate and promote professional and ethical behaviour and appearance at all times.
• Support periods of absence and workload peaks and troughs across the regional team.

• Demonstrated performance in provision of tutorial and technical support, evidenced by positive feedback from students, staff and stakeholders.
• Attendance at all SAE events as required.
• Familiarity with SAE policies and procedures.
• Accurate and timely record‑keeping with tasks completed in line with deadlines.
• Colleague feedback reflecting flexible, supportive and productive teamwork.
• A safe, professional, clean and productive work environment.
• Professional representation of the…