User Research - Consultant

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This range is provided by Opencast | B Corp™. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Ready to turn curiosity into impact?

核生你想使用研究以塑造真正影响力的服务吗？你是否准备将好奇心和洞察力带入改善人们生活的项目？

如果是，Opencast 可能是你想去的地方。我们是一家成长中的技术咨询公司，为政府、医疗保健及以目的为驱动力的企业创建以用户为中心的解决方案。作为一位用户研究员，你将揭示人们的需求和声音，在多学科团队中合作，将这些需求融入设计决策，塑造有影响 erhielt 的服务，并为项目带来好奇心、务实主义和洞察力。你将享受支持性的社区，同时在公共部门客户中工作，解决影响人们生活的现实问题。

The role

UK Security Clearance (existing SC clearance or eligibility) is required for our current permanent opportunities.

You’ll conduct research which supports the development of a user‑centred service. You’ll work closely with other user‑centred design roles, such as Service Designer, Content Designers, and Interaction Designers, to solve complex and interesting problems for our clients.

You’ll ensure that work is carried out in accordance with Opencast’s quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.

If you take a leadership role in projects, have a variety of project experience and support more junior colleagues working in design and delivery research you may be better suited to our Senior User Researcher role.

To succeed in this role, you need experience of delivering user research to a delivery team.

In your CV and interview(s), please show how you have:

• chosen from a range of research methods to design the right research approach for the project phase
• produced the required ethics and governance documentation and materials for research activity
• recruited a wide range of participants in line with GDPR and MRS guidelines
• identified key themes, user needs, personas, and design feedback through analysis
• produced clear and concise user research deliverables to meet the needs of different audiences
• worked to GDS standards
• worked in agile delivery teams

In addition to user research skills, there are essential core skills you frequência to work effectively as a consultant.

In the interview, please show how you have:

• planned your own tasks to achieve the objectives of your project
• respectfully challenged decisions or solutions you don’t agree with
• collaborated well with your colleagues, teammates and clients
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