Senior Customer Experience Lead – Capital Projects; Hybrid
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-03-01
Listing for:
Kelda Group Limited 0000411940 - Kelda Group Limited
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading water management company in Leeds is looking for a Capital Customer Experience Lead to provide exceptional service for complex customer issues. The role includes leading analysis sessions, supporting recovery teams, and engaging with stakeholders on capital schemes. An annual salary range of £32,604 - £40,755 is offered along with a bonus, attractive pension scheme, and numerous perks including gym membership discounts.
This position requires strong IT and communication skills with a full UK driving license.
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Position Requirements
10+ Years
work experience
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