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Customer Service Rep Customer Success Mgr./ CSM Technical Support HelpDesk/Support

EMEA Customer Experience Leader

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Farnell Global
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global technology distributor is seeking a Customer Experience Manager – EMEA based in Leeds. This role will be pivotal in representing the voice of the customer, collaborating with cross-functional teams to enhance customer insights and drive improvements. Responsibilities include analysing trends, optimising feedback programmes, and promoting a customer-centric culture. Ideal candidates will have strong analytical skills and experience in customer experience or service environments.

Competitive salary and benefits are offered, alongside a hybrid working model.
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