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Customer Service Team Leader - FinTech & Investments

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Interactive Investor Plc
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading investment platform in Leeds seeks a Customer Service Team Manager to lead and inspire a team of representatives. In this role, you will be accountable for achieving key performance indicators and providing exceptional customer service through effective coaching and management. You will contribute to building an empowered team, ensuring compliance with regulations, and enhancing customer experience. The role requires proven leadership in a contact center, dealing with KPIs and performance management.
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