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Bilingual Customer Service Rep

Global Complaints Specialist — FCA Reg, Merchant Resolution

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: GoCardless
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 50000 GBP Yearly GBP 40000.00 50000.00 YEAR
Job Description & How to Apply Below
A global bank payment company is looking for a Complaints Specialist to join their team in Leeds. In this role, you will provide top-notch customer service, resolve complex complaints, and ensure adherence to FCA regulations. The ideal candidate has over 3 years of experience in complaints handling and a passion for problem-solving. Competitive salary offered between £40,000 and £50,000, with additional benefits including a hybrid work model and equity sharing.
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