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Leeds Station Customer Experience Lead

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Network Rail
Contract position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 71163 - 84437 GBP Yearly GBP 71163.00 84437.00 YEAR
Job Description & How to Apply Below
Position: Leeds Station Customer Experience Lead (12‑Month Contract)
A leading rail transportation company is looking for a Station Customer Experience Manager for a fixed-term contract in Leeds. This mid-senior role involves enhancing customer service at stations through strategic leadership and effective stakeholder management. Candidates should possess a degree or equivalent and a professional qualification in customer service. The position offers a competitive salary between £71,163 and £84,437, alongside additional benefits.
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