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Hybrid Customer Experience Advisor: Empathetic

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Novuna
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Hybrid Customer Experience Advisor: Empathetic Support
A consumer finance company in Leeds is seeking a Customer Service Advisor to provide exceptional support to customers via phone and email. The role involves helping customers navigate financial challenges while ensuring their satisfaction with our service. Ideal candidates should be enthusiastic, adept at problem-solving, and able to work in a fast-paced environment. Offering a comprehensive benefits package including hybrid working and a generous bonus scheme, this role encourages a positive and customer-focused approach.
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