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Chief & Customer Experience Lead
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-01-11
Listing for:
ema consultancy
Full Time
position Listed on 2026-01-11
Job specializations:
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Customer Service/HelpDesk
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Management
General Management
Job Description & How to Apply Below
A leading consultancy in housing is seeking a Head of Housing & Customer Services to manage customer contact teams and oversee tenancy management. You'll ensure high levels of tenant satisfaction and lead a project to enhance customer services. Extensive experience in housing management, strong organizational skills, and proficiency in software tools like MRI Qube and Zoho Desk are key requirements.
This role offers an opportunity to drive service excellence and customer satisfaction in a dynamic environment.
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