Service Advisor

At JCT
600, our Service Advisors are essential to delivering an efficient and professional aftersales experience. You’ll be the trusted point of contact for customers throughout their vehicle servicing journey, ensuring clear communication and smooth coordination between customers and the workshop team.

• Scheduling and managing vehicle service appointments and repairs.
• Advising customers on necessary maintenance and repair work clearly and accurately.
• Coordinating with workshop technicians to monitor job progress and completion.
• Ensuring all service documentation and systems are up to date and compliant.

• Previous experience in a service advisor or automotive customer support role (preferable).
• Strong communication and organisational skills.
• Ability to multitask and manage workload efficiently in a busy environment.

• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
• Family support:
  Enhanced paid maternity and paternity leave.
• Training & development:
  From foundation to advanced levels through brand partner training and JCT
  600 academies.
• Cycle-to-work and discounted gym schemes.
• Referral scheme up to £1,000.

Ready to drive your career forward? Click “Apply Now” and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool.

JCT
600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.