Registered Manager; Ofsted Residential Children's Care

Registered Manager (3 Bed EBD Home)

Reports to:

Service Manager.

Work Location:

Oswestry SY11.

Hours:

40 hours per week Monday – Friday 9am to 5pm plus on‑call rota. Salary Range: £52,650.00 to £61,650.00 (depending on experience, qualifications, & earned bonuses).

At Crystal Care Solutions, we provide high‑quality residential care and supported accommodation for children and young people aged 8 to 25. With over a decade of dedicated service, we specialise in supporting young people with complex needs, trauma backgrounds, and emotional or behavioural challenges—offering them stability, growth, and hope for the future. Established in 2007, 50% of our homes are rated ‘Outstanding’ by Ofsted, reflecting our unwavering commitment to quality care.

In 2024, we were honoured as the Exceptional Employer at the Stars of Social Care Awards.

• Lead the overall management and performance of the residential home in line with the Statement of Purpose and Ofsted/CIW regulations.
• Provide effective leadership, support and supervision to the team.
• Maintain high standards of care, safeguarding, and compliance with legal frameworks.
• Ensure children’s care plans meet their emotional, educational, social, and therapeutic needs.
• Conduct audits, internal quality checks, and prepare for Regulation 44 and Ofsted/CIW inspections.
• Manage rotas, staffing levels, handovers, and resource planning.
• Contribute to budget management and operational decision‑making.
• Promote positive outcomes through trauma‑informed, inclusive, and therapeutic approaches.

Essential

• 2+ years’ experience in a supervisory or management role within residential childcare.
• Level 3 Diploma in Residential Childcare (or equivalent).
• Strong understanding of child development, trauma, and therapeutic care approaches.
• In‑depth knowledge of safeguarding, care standards, and the Children’s Homes Regulations 2015, Regulation and Inspection of Social Care (Wales) Act 2016.
• Proven ability to lead, manage, and motivate staff teams.
• Confident use of Microsoft Office (Word, Excel, Outlook).
• Full UK Driving Licence.
• Strong written and verbal communication skills.
• Ability to plan, delegate, and manage a dynamic workload.
• Flexibility, resilience, and the ability to perform under pressure.
• Commitment to ongoing professional development and willingness to complete Level 5 Leadership & Management qualification.

Desirable

• Level 5 qualification in Leadership and Management.
• Experience with therapeutic frameworks or therapeutic qualifications.
• Demonstrated financial acumen and budgeting experience.
• Positive regulatory inspection outcomes.

• Level 5 Qualification Support (Residential Childcare pathway)
• Pension auto‑enrolment
• Enhanced family‑friendly entitlement
• Bonus Scheme
• Pay Care Scheme – cashback on medical expenses
• Employee Assistance Programme – 24/7 support
• Perkbox – discounts at high street and online retailers
• Annual Leave Service Award
• Refer a Friend Scheme – earn rewards together
• Free meals on shift and paid DBS
• Additional leave, discounted or free food, free parking, health & wellbeing programme, on‑site parking, referral programme.

• Management/Supervisory – Children’s Residential Care Setting: 2 years (required).
• Driving Licence UK (required).
• Level 3 in Children and Young People Residential Care (required).
• Work Authorisation – United Kingdom (required).

Full‑time. Pay: £52,650.00–£61,650.00 per year.

Join a team that truly puts children first and helps shape brighter futures.

Send your CV and cover letter to:
Crystal Care Solutions – we are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to enhanced DBS checks and thorough pre‑employment screening.