Business Acceptance Coordinator

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive.

We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too.

For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It’s energetic, fast-moving and there’s always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what’s next, will ensure you thrive too.

• Manage shared Outlook mailboxes for the Conflicts and Client Opening Teams.
• Review and approve client and matter maintenance requests.
• Triage review of high-risk mirror matters, matter transfers and matter reactivation requests.
• Assist legal teams with ad-hoc queries via email and telephone.
• Support with client and matter risk assessments in line with Firm policies and procedures
• Support with third party payment requests in line with Firm policies and procedures
• Reporting daily statistics to the General Counsel and Director of Business Acceptance
• Directing queries to the appropriate persons within the Team and wider Governance and Compliance department
• Assist with the delivery of Team projects as required

• Hard working and well organised
• Helpful and approachable
• Excellent attention to detail and accuracy
• Remains calm and professional even at times of increased workload and pressure
• Responds positively to change and new challenges
• Applies logical thinking and demonstrates ability to prioritise

• Works effectively and co-operatively with others, establishing and maintaining positive working relationships
• Communicates effectively over email and telephone
• Open about everything, including mistakes

• Demonstrates a commercial approach

• Consistently achieves high levels of client service
• Takes ownership of problems

• Willingness to proactively seek out information and take on new tasks and responsibilities
• Manages workload effectively
• An understanding of how their role impacts the team and wider firm

At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.

• We’re fair, transparent and equitable
• We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
• We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working
• We support your health and performance through our dental, healthcare and wellness support
• We support everything you are and all you bring through our powerful commitment to diversity and inclusion
• We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs
• We provide experience and opportunity through international and cross-function exposure
• We provide an opportunity to give back through our pro bono work and community engagement
• We help you plan ahead through retirement planning, insurance and assurance

At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together.

We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.

Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.

We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.