Business Analyst

Join Ligentia!

As a Business Analyst, you will sit at the intersection of our clients, operations, and technology, supporting the full product lifecycle from shaping new ideas to driving client onboarding programmes and ongoing enhancements. Working in agile sprints, you will turn ambiguity into clarity for our engineering teams and ensure our solutions align with real-world operational needs.

• Requirements & User Stories: Produce clear, structured user stories and acceptance criteria in Azure Dev Ops.
• Stakeholder Management: Build trusted relationships across Engineering, Data, and Product teams to manage expectations and facilitate alignment.
• Product Development: Support the discovery of new features, analyse existing platforms (Ligentix, Wayfinder, L4), and ensure solutions align with operational needs.
• Client Onboarding: Lead BA work streams for onboarding, analysing client models and coordinating UAT sign-offs.
• AI & Innovation: Use and champion AI‑assisted tools to accelerate analysis, documentation, and productivity.

• Considerable experience in a Business Analyst role, with a proven track record of managing the full SDLC from requirements gathering to go‑live.
• Strong proficiency in both Agile and Waterfall environments.
• High‑level expertise in writing user stories and acceptance criteria, with hands‑on experience using Azure Dev Ops or Jira.
• A proactive and analytical mindset with the ability to break down complex problems into simple, actionable decisions.
• Excellent communication and facilitation skills, capable of bridging the gap between technical details and business decision‑making.

• Experience in a Supply Chain, Freight Forwarding or Logistics environment.
• Familiarity with Cargo Wise One or similar ERP/TMS platforms.
• Exposure to product discovery frameworks.
• Understanding of data structures and common integration methods.

Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best‑known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together.

However you look at it, Ligentia is a great place to be right now.

Ready to join us? Apply now!

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Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored.

Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis.

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