Product Business Analyst

Product Business Analyst

Final date to receive applications: 8 February 2026

Department: Ops Hub

Employment Type: Permanent

Location: Birmingham, England, United Kingdom;
Leeds, England, United Kingdom

Reporting To: Senior Product Business Analyst

Contract type: Permanent

Hours: 37.5/week

Salary: circa £48,000 depending on experience

Location: Birmingham or Leeds

WFH policy: Employees are required to attend the office 2 days/week

Flexible working: Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight.

Reports to: Senior Product Business Analyst

Deadline

Note:

We reserve the right to close the advert before the advertised deadline if there are a high volume of applications.

Role

Summary:

The Product Business Analyst will support the Senior Product Business Analyst in delivering the product roadmap for LCCC’s in-house digital solutions.

The Product Business Analyst will own the end-to-end progression of specific requirements, from initial discovery with users and stakeholders through refinement and delivery with LCCC’s Tech Hub into operation.

You will play a critical role in shaping the delivery of LCCC’s in-house digital solutions, identifying opportunities for improvement and ensuring that the technical solutions support long‑term business objectives.

• Contribute to the evolution of the product roadmap
• Develop appropriate documentation (e.g. detailed process models and other suitable artefacts covering functional/non functional specifications) to ensure Tech-Hub have the right information as early as possible to build the foundations for efficient delivery.
• Play a key role at scrum ceremonies, supporting reviews and retros and owning and driving requirements through refinements.

• Build and maintain a strong working relationship with various stakeholders (LCCC Tech-Hub, Internal Users / Stakeholders, UI/UX resource)
• Collaborate with cross-functional teams, including internal stakeholders, delivery teams, third-party suppliers and industry bodies.
• Serve as a critical link between technical and non-technical teams, facilitating alignment and mutual understanding while minimising delays and misunderstandings
• Facilitate workshops, teach‑ins and presentations to gather insights and communicate findings.
• Work closely with stakeholders to iteratively validate requirements and ensure alignment with evolving needs and expectations.
• Facilitate User Acceptance Testing sessions, eliciting feedback and comprehensively documenting any bugs.

• Identify opportunities to enhance business processes through innovation or optimisation.
• Contribute to strategic planning by providing analytical insights and solution recommendations.
• Evaluate the impact, risks and value of proposed changes or new initiatives.
• Maintain a continuous improvement mindset with our internal delivery partner (LCCC’s tech-hub)

• Commercial experience of delivering within complex change initiatives as a business, product or strategy analyst, with an IIBA, BCS, or other relevant accreditation.
• Understanding of business process modelling and solution design. Able to create accurate BPMNs, UML and ITIL documentation and other user‑centric artefacts.
• Stakeholder engagement and communication skills, capable of bridging technical and non‑technical teams to clearly define problems and develop effective solutions.
• Experience in facilitating workshops, interviews and requirements gathering sessions.
• Experience in an Agile/Scrum environment.
• Sound documentation skills, including writing user stories, functional specs, business cases, user and process journeys.
• Skills in planning and managing implementation timelines, with ongoing communication and validation of the underlying assumptions.
• Proficiency in business discovery tools and systems, including Visio, Camunda, Figma, Draw.io, Power
  
  BI and advanced Excel, with the ability to leverage these platforms to model processes, manage data, design workflows and create user journeys.

• Familiarity with enterprise architecture or data modelling…