Relationship Manager - Real Estate
Listed on 2026-01-19
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Business
Client Relationship Manager, Business Development
We have an exciting opportunity to join the highly successful Business & Commercial Banking Real Estate team in the North East & Yorkshire Region. We provide outstanding support for businesses within the SME sector and this exciting role is in the Real Estate & Housing team. We're passionate about looking after our customers. Are you? If so, we could be a great fit!
The successful candidate will be running a portfolio of BCB Real Estate clients spread across South Yorkshire, Sheffield, Nottingham & North Leicestershire. These locations, in the heart of these major cities, are seen as pivotal from a profile/networking and growth perspective as we look to support existing clients and win greater market share. To manage a defined portfolio of “SME” client relationships, operating in the Real Estate & Housing sector.
Responsible for delivering a great client experience, whilst identifying opportunities to grow income, balance sheet & market share and managing any associated risks. You will do this in a way that continually seeks to improve professional standards and by being an expert user of colleague tools (e.g. Contact Planner, CRM, Opportunity Optimiser Tool & Green Buildings Tool) to drive added value to the client.
Working in partnership with the Client Relationship Team the role holder will be responsible for building powerful internal & external networks to bring the whole bank to the client. The majority of your time will be spent dealing with existing clients (allowing time for preparation and follow up), prospects and introducers. You will also be responsible for your own personal development and are expected to be agile and work with digital technology to improve your own personal effectiveness.
- Develop a high-quality portfolio-wide broadening income, balance sheet, and client relationships‑while making sound, risk‑aware decisions across lending and contingent liabilities.
- Own and deepen senior relationships with developers, investors, and owner‑managers; be the trusted point of contact who understands their ambitions and delivers against them.
- Build customised strategies and solutions by identifying client needs early. Lead lending assessments and collaborate closely with product, coverage, and pooled Client Relationship Team support to achieve the right outcomes.
- Be present when it counts—take charge of intricate or specialised lending requirements beyond the Client Relationship Team’s scope, ensuring clients remain supported and updated.
- Champion standards and opportunity—maintain asset quality, policy, and regulatory compliance while building your local market presence, crafting new business with Business Development, Product Partners, and key influencers.
- Work smarter, together—role‑model client‑first behaviours, use LBG’s digital tools with confidence, and simplify processes that improve experience and efficiency.
- Proven expertise in Real Estate & Housing finance (e.g., development, investment, or social/affordable housing), with the credit judgement to arrange and negotiate complex transactions.
- A track record of balanced growth—meeting portfolio and income goals while managing risk, conduct, and regulatory obligations.
- Confidence engaging senior collaborators and building profile in the local market; you’re credible with introducers, professionals, and community influencers.
- A collaborative way of working—you bring the whole bank to the client by demonstrating product specialists, coverage teams, and pooled CRT support.
- Digitally curious, with the confidence to adopt new systems and tools quickly; you simplify how we work and elevate client experience.
- Relevant industry accreditation (or the motivation to work towards it) for specialist roles.
- At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
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