Senior Business Consultant; Mortgages, API, Process Design

Senior Business Consultant / Senior Solutions Consultant (Mortgages, API, Process Design)

As a Senior Business Consultant you will leverage deep industry expertise in financial services—particularly mortgage lending or conveyancing—and digital transformation to lead complex customer engagements from pre‑sales discovery through to go‑live and ongoing optimisation. You will play a pivotal role in shaping how our customers adopt the PEXA platform and broader group services, ensuring alignment to both their transformation agendas and PEXA’s strategic direction.

Operating as a trusted advisor, you will frequently represent PEXA to senior customer stakeholders, industry partners and at external events. You will also act as an internal leader, driving excellence in our frameworks, methodologies and collateral to ensure they remain fit for scale.

• Lead discovery and scoping engagements with C‑suite and senior business and operational stakeholders.
• Deliver compelling, insight‑driven product demonstrations.
• Work with PEXA Customer and Product teams to create business cases and value propositions that align with customer needs.
• Define and lead detailed solution design activities.
• Help customers create seamless and robust solutions, shaping operating models as needed to maximise value realisation.
• Provide delivery assurance by acting as the senior liaison between customer stakeholders and internal teams.
• Drive continuous improvement and benefits realisation post go‑live.
• Influence PEXA’s product direction through insight‑driven feedback.

• Own end‑to‑end consulting engagements with customers, ensuring exceptional quality and strategic alignment.
• Drive pre‑sales engagements, including product demos, scoping and discovery workshops, and business case creation.
• Lead detailed design workshops to understand customer processes and operating models.
• Champion continuous improvement and governance of scalable implementation frameworks.
• Provide delivery assurance and manage risks and dependencies.
• Work closely with Product team to highlight current and future needs to shape the product roadmap.
• Ensure consistent, high‑quality scope and design output to support internal knowledge sharing.
• Create trust‑based relationships with customers as a partner rather than vendor.
• Mentor and support junior team members, potentially leading cross‑disciplinary teams.

• 10+ years in the UK property industry, preferably within mortgage lending or conveyancing.
• 10+ years in consultancy or advisory roles within complex transformation programmes.
• Proven record in designing and delivering large‑scale digital and operational transformation initiatives.
• Strong background working across Agile and Waterfall delivery methodologies.
• Experience leading cross‑functional teams.
• Significant pre‑sales experience in shaping solutions and influencing senior stakeholders.
• Strong experience across full lifecycle of a product.
• Experience collaborating with international teams across multiple time zones.
• Exceptional communication skills with strong attention to detail.
• Very strong interpersonal skills.
• Able to navigate ambiguity and drive clarity.
• Strategic thinker with analytical and problem‑solving abilities.
• Excellent organisational and time management skills.
• Demonstrable ability to take a ‘customer first’ approach and deliver measurable value.
• Highly self‑motivated with integrity, resilience and professional maturity.
• Comfortable representing PEXA publicly and engaging confidently with industry bodies.

Sounds like you? We at PEXA are ready so if this role sounds like you apply today.

To be conducted as part of post‑offer employment checks:
The personal information we have collected from you will be shared with Cifas to prevent fraud and other dishonest conduct. Your personal information will also be used to verify your identity. Further details can be found at

GDPR Compliance:
Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited are all owned directly by Dig Com UK Holdings Limited, which is a wholly owned subsidiary of PEXA Group Limited in Australia. We process your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.

More information can be found at