Senior Business Consultant​/Senior Solutions Consultant; Mortgages, API, Process Design

Hi, we’re PEXA!

We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world‑first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.

We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.

We’re growing fast, that is where you come in.

We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.

Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.

Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.

We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.

We care about your holistic wellbeing.

We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.

As a Senior Business Consultant you will leverage deep industry expertise in financial services - particularly mortgage lending or conveyancing; and digital transformation - to lead complex customer engagements from pre‑sales discovery through to go‑live and ongoing optimisation. You will play a pivotal role in shaping how our customers (inc. partners) adopt the PEXA platform and broader group services, ensuring alignment to both their transformation agendas and PEXA’s strategic direction.

Operating as a trusted advisor, you will frequently represent PEXA to senior customer stakeholders, industry partners and at external events. You will also act as an internal leader, continuously driving excellence in our frameworks, methodologies and collateral, ensuring they remain fit for scale.

Your responsibilities begin well before a project formally commences during pre‑sales where you will:

• Lead discovery and scoping engagements with C‑suite and senior business and operational stakeholders.
• Deliver compelling, insight‑driven product demonstrations.
• Work with the PEXA Customer and Product teams to create business cases and value propositions that align with customer needs.

As customer programmes progress, you will:

• Define and lead detailed solution design activities.
• Help customers to create seamless and robust solutions, shaping customer operating models as needed, to maximise value realisation from PEXA adoption.
• Provide delivery assurance by acting as the senior liaison between customer stakeholders and internal teams to navigate complex transformation journeys.

Post go‑live, you will:

• Drive continuous improvement and benefits realisation by working with customers to align their roadmap with that of the PEXA platform.
• Influence PEXA’s product direction through insight‑driven feedback, ensuring that we continue to meet the needs of the market, delighting our users and the end consumer.

• Own end-to-end consulting engagements with customers, ensuring exceptional quality and strategic alignment of PEXA services throughout.
• Drive pre-sales engagements with customers, including leading senior‑level product demonstrations, leading customer scoping and discovery workshops, and supporting value modelling and business case creation.
• Lead detailed design workshops to understand customer processes…