Senior Business Analyst

About The Role

Hippo is looking for experts in business analysis who enjoy working with different kinds of teams.

As a senior consultant here, you'll be a leader, guiding both people and teams. You'll also know how to use different ways of working to clearly explain what a business needs to our various clients.

Hippo offers exciting chances for you to share your knowledge, influence clients and your team, and become an even better leader.

As a Senior Business Analyst at Hippo, you will:

• Look closely at challenges and suggest different ways to improve existing services or create new ones, giving clear and helpful advice.
• Use visual tools to show how processes work and find ways to make them better, with clear benefits.
• Lead workshops with teams and the people we work with to agree on goals and solutions.
• Build and maintain strong, long-lasting relationships with our clients and stakeholders.
• Work with designers to create and test early versions of products, making sure they solve user problems.
• Help with and attend research sessions, using what we learn and data to guide your thinking and explain business decisions.
• Work closely with Product Owners and Delivery Managers to plan and keep track of what the team will work on.
• Find and use the best ways of working for projects and measure how well they work.
• Encourage the use of Agile business analysis methods to deliver useful products and services.
• Coach and guide your colleagues and other team members.
• Be an active part of Hippo's Business Analyst profession by sharing good ideas, going to events, and writing for our blogs.
• Be willing to travel occasionally to meet clients for business analysis work.

Analytical and critical thinking

We're looking for someone who:

• Can look carefully at information from different places, figure out what it means, and suggest what to do, choosing the best approach for the team.
• Confidently shares what they've found and why with the project team and senior people involved, using facts and evidence.
• Can answer questions from people with little help from the team.

It would also be great if:

• You can share your findings in different ways (like presentations or reports) and know which way is best.

Requirements Gathering and Management

We're looking for someone who:

• Manages the process of figuring out what's needed for a project using different methods and knows who to talk to.
• Can guide other team members and Business Analysts on how to choose the best ways to figure out what's needed for a project.
• Manages the documents that explain what's needed, including important rules the project needs to follow.
• Takes responsibility for making sure the team has a clear understanding of what needs to be done and can decide which things are most important, asking others to help when needed.

It would also be great if:

• You can encourage other team members to follow the best ways of working.

User-Centred Design

You'd be great for this role if:

• You can give advice on how to design things with the user in mind and explain the Business Analyst's role in this.
• You can work well with designers, influence how user research is planned, and question the research methods used.
• Is familiar with service design standards, such as the Government Digital Service (GDS) standards or equivalents.

It would also be great if:

• You can coach and guide other Business Analysts on the best ways to focus on the user and the Business Analyst's role in that.

Modelling Methods & Techniques

We're looking for someone who:

• Can clearly document how processes work or information is structured in complex projects and choose the best visual tools to use.
• Can find, measure, and understand ways to make business processes better or identify problems in complex situations.

It would also be great if:

• You can coach others on how to choose and use the best methods or how to approach making processes better.

Working with Clients

We're looking for someone who:

• Manages their work by always focusing on what the client needs and making sure the solutions we create meet those needs.
• Understands and clearly defines what clients need and presents a clear and complete plan.
• Understands and uses…