Management Lead - Property and Facilities

Contract Performance Management Lead - Property and Facilities

Leeds, United Kingdom

The Bank of England is the UK’s Central Bank whose Mission is to deliver monetary and financial stability for the British people. The Bank is a diverse organisation, with over 5,000 members of staff committed to public service and dedicating to delivering the Bank Missions for the good of the United Kingdom

Job Description

This role with be responsible for the day to day management of a number of key, strategic contracts within the Property and FM category and the supplier relationships that support them. Working with colleagues from across the Bank, the role holder will be responsible for ensuring that the benefits, outcomes and services level originally expected from the contract are delivered through its term.

The role will also be responsible for working with the business area leads to maximise the benefits received from the relationship with the relevant strategic suppliers, using Supplier Relationship Management (SRM) Best Practice to delivery continuous improvement and to drive maximum value from the contracts and supplier relationships.

This role will be responsible for:

• The day to day commercial management of a portfolio of strategy contracts within the Property and FM area and for ensuring all deliverables, outcomes, service levels and benefits are received by the Bank to the level and timescales set out in the contracts.
• Jointly, with the relevant Business Lead managing the supplier relationships with strategic suppliers of the contract you are responsible for using the Bank’s existing Supplier Management tools and process and SRM Best Practice to maximise the value from these supplier relationships
• Manage any supplier dispute processes or complex negotiations that may be relevant to your business area
• Liaising with peers in the business areas and the supplier to deliver an ethos of continuous improvement for each of the contracts you are responsible for, using innovation and the latest market trends to improve the goods and services received by the Bank
• Influencing stakeholders in the business areas to promote and implement the internal procurement policy and supplier management standards developed by the Commercial Policy and Supplier Management teams
• Supporting the continued development of commercial competencies across the business areas you support through regular engagement, formal training, and aligning commercial and subject-matter expertise
• Assisting with the development of long-term category strategies to meet the long-term objectives of the Bank
• Embedding effective risk management by implementing risk controls to drive compliance to policy
• Driving sustainability in the category, by notably working closely with Subject Matter Specialists
• Identifying and maintaining a set of metrics to show performance and continual service improvement.
• Align with the Commercial function’s efficient and consistent use of eProcurement systems, in line with the defined workflows (aligned to internal policy)

Knowledge, Skills and Experience required

• Consistent and significant proven track record of managing a complex set of contracts, suppliers and stakeholders to achieve Commercial optimisation across a fix timeline. Delivering innovative commercial solutions through the application of strategic planning techniques.
• Experience in undertaking, and successfully concluding, difficult commercial conversations with both internal stakeholders and external parties to negotiate value for money solutions and to resolve contractual dispute within a commercial environment.
• Extensive knowledge of the Property and FM Market, including current and emerging contracting models and trends, and experience of working with relevant contract standards such as NEC
  3.
• Experience of working within a Public Contract Regulations 2015 controlled environment.
• Strong stakeholder management skills and assertiveness, with ability to challenge.
• Strong communication skills, ability to build rapport and constructive relationships.
• Excellent written and oral communications skills, with the ability to present and communicate clearly and succinctly…