Administrative Co-ordinator; XN

An exciting opportunity has arisen for an enthusiastic and patient centred individual to join the Abdominal Medicine and Surgery CSU within the Renal Transplant/Nephrology departments. This hybrid role will work within these teams to provide administrative support. Applicants should have a responsible attitude, be proactive, and demonstrate using initiative and excellent communication skills; as you will be required to liaise with a wide range ofpeople, such as patients, families, medical staff, admin staff and the wider multi-disciplinary team.

Thepost holder will be required to work as part of a team providing an administrative support system for the Renal Transplant Coordinators within the Renal Transplant and Nephrology departments within Abdominal Medicine and Surgery.

For further information please contact Ashleigh Clarke, Assistant Business Manager

25/03/2026

08/04/2026

Providing a full secretarial and administrative service to the departmental team including filing, typing,photocopying, faxing, distributing information and use of internal and external email, recruitment administration, plus other administrative dutiesto ensure the smooth running of the department.

Organising and prioritising workload based on the needs of the service.

Setting up, maintaining and monitoring of office systems and processes, liaising with other members ofthe team as appropriate.

Responsibilities/duties may include:

- maintaining stock levels of stationery and other items; recording, processing leave requests to ensure appropriate authorisation and notification, expense claims etc.

Using and updating databases,producing reports and statistics for the team and wider distribution, on aregular and ad hoc basis e.g. waiting lists, attendance management information.

Maintain office equipment,reporting faults and escalating problems appropriately

Diary management of senior team members.

Organising meetings and appointments. This may include booking venues etc.

Organisation of conferences, studydays and other events locally and nationally as required, which may include:

Liaising with local and national speakers.

Booking venues and equipment.

Placing advertisements

Ourvalues are part of what make us different from other trusts, so we see thisas a strength, as well as a responsibility. They have been developed by ourstaff and set out what they see as important to how we work. Our five values are:

Accountable

Empowered

Allour actions and endeavours will be guided and evaluated through these values

Toprovide a comprehensive administrative/secretarial service to the Renal Transplant Co-ordinators. The postholderwill be able to work flexibly and be able to adapt to the changing demands within the team. The post holder must be able to communicate sensitively and effectively with a wide range of people including patients, families, medical staff and the wider multi-disciplinary team. The postholder will be required to understand the key features of the role and understand the imperative need for confidentiality and discretion at all times.

This is a hybrid role that will be covering renal transplant as both surgical and nephrology services involved.

Thepostholder will undertake administrative responsibilities in support of the Departmental team and the service. Exercise safe keeping of office equipment,including sensitive data held on the computer, and all other equipment used.

• Applicants will be required to demonstrate interpersonal skills with the ability to communicate clearly and effectively at all levels.
• Applicants will be required to demonstrate the ability to exercise judgement when dealing with patient enquiries to evaluate the situation and resolve problems.
• Ability to work as part of a team and adapt to the requirements of team members.
• Demonstration of enthusiasm for the post.

• Proficiency in the use of Microsoft Office or equivalent.
• RSA 11 or equivalent standard of typing/word processing.
• Proficiency in use of Power Point
• Applicants will be educated to GCSE standard (or equivalent) English language grade C or above.
• Applicants will have experience of using IT applications in a Windows based environment and email.
• Understanding of the NHS and the organisation.

• Applicants will be required to demonstrate previous experience in dealing with the general public and liaison with healthcare professionals.
• Ability to prioritise, plan and organise own workload.
• Ability to use and act on own initiative.
• Understanding of the need for confidentiality and discretion at all times.
• Flexible approach to working practices.
• Applicants will have excellent organisational skills with the ability to work both independently and as part of a team, prioritise workload, work under pressure, multi-task and meet deadlines
• Experience of using spread sheets and databases, and setting up databases.
• Experience of audio typing.
• Diary management of a team