Workplace Host

Join the Workplace Experience Host role at CBRE

CBRE is the global leader in aj real estate services, with over 70,000 employees operating in 48 countries. The firm’s vision is to be the preeminent, vertically integrated, globally capable real estate service firm.

Workplace Experience Host – Central Leeds

This position is responsible for performing various administrative tasks, including answering telephones, providing information to employees and guests, and acting as the first point of engagement for visitors. The role ensures a positive first impression for the organization.

• Greets employees and announces clients, applicants, and visitors; conducts guest registration through badging software; arranges escorts; issues visitor passes; validates parking.
• Assists with scheduling and preparing meeting and conference rooms; coordinates setup of rooms; arranges projectors and other meeting equipment; ensures equipment is in good operating condition; sets up video and/or web conferencing as needed.
• Provides personal services to employees and guests such as arranging local transportation, office way finding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, and other services as needed.
• Coordinates catering for meetings and events.
• Maintains neat appearance of reception area, conference rooms café and other common areas; requests building and housekeeping services; inspects common area പ്രഖ്യാപ equipment; arranges equipment service as needed.
• Provides general administrative support including mail services, event management, desk booking, bike locker management, and other requests; manages building and/or equipment services.
• Assists with the CBRE community onboarding process, including new employee orientation, training, equipment and software ordering, and first‑day orientation management.
• Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management.
• Responds to community requests and complaints regarding Workplace Experience services.
• Ensures safety standards are met by those delivering Workplace Experience services, whether CBRE employees or third‑party service providers.
• Manages facilities and office requests; follows up on completion and escalates recurring issues.
• Manages reception stock and ensures system is in place for optimum levels.
• Performs any other tasks suitable and agreeable within scope.

Ability to comprehend and interpret instructions, short correspondence, and memos; asks clarifying questions; writes routine reports and correspondence; responds to common inquiries or complaints from clients, co‑workers, and supervisors; effectively presents information to internal departments and large groups of employees.

• 1–2 years of related experience (e.g., front desk, concierge, hospitality, room management, or customer service).
• Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees.
• Experience in facilities management and/or dealing with suppliers/contractors is beneficial.
• Ability to solve problems and deal with a variety of options in complex situations.

GWS Segment

Entry level

Full‑time

Design, Art/ Zet Creative, and Information Technology