Account Co-ordinator

Position: Account Support Co-ordinator
Location: Ossett, WF5 area
Working Hours: Monday to Thursday: 07:30–17:00 | Friday: 07:30–16:00
Hourly Rate: £14.48 per hour

We’re currently seeking an Account Support professional to join our team in Ossett
. This is an excellent opportunity for someone with strong administrative and customer service skills who enjoys working in a fast-paced, team-oriented environment. You’ll play a key role in supporting internal teams and external partners, ensuring smooth and efficient management of accommodation bookings and related services.

• Customer Service:
  Act as the first point of contact for internal and external accommodation inquiries, providing timely and professional responses.
• Administrative Support:
  Manage and process accommodation bookings, cancellations, and amendments.
• Quoting:
  Prepare and issue accurate accommodation quotes based on client requirements and availability.
• Data Management:
  Maintain and update accommodation records, ensuring accuracy and compliance with company policies.
• Collaboration:
  
  Work closely with internal departments and external accommodation providers to ensure seamless service delivery.

• Customer Service Excellence:
  Proven experience delivering exceptional service in a fast-paced environment.
• Organisational
  
  Skills:
  
  Strong ability to prioritise tasks, manage workloads, and meet deadlines.
• Administrative Proficiency:
  Solid background in administrative duties, including data entry and record management.
• Technical
  
  Skills:
  
  Competent in Microsoft Office Suite (Excel, Word, Outlook).
• Communication:
  Excellent written and verbal communication skills.

• Industry Knowledge:
  Familiarity with accommodation booking systems and related processes.
• Quoting
  
  Experience:
  
  Experience in preparing and issuing quotes, preferably within the accommodation or hire industry.