Admissions Assistant

Role Overview

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Are you committed to delivering an exceptional applicant experience? Are you a well‑organised and adaptable individual with a strong customer service orientation? Do you have effective communication and interpersonal skills? Would you like to work in our busy admissions service supporting the applicant journey?

The aim of the Integrated Student Recruitment Service is to provide an outstanding, equitable and efficient service for all enquirers, applicants and offer‑holders, regardless of enquiry and application volume, complexity or time of year.

As a result of this, the Admissions Assistant is required to have extensive knowledge of admissions to support enquiry handling and admissions practices from first point of contact through to arrival at the University, with a practical understanding of the systems and processes in use to support the applicant journey.

This is a cross-service level role, which means you will be required to work in different parts of the Admissions Service, based on the time in the yearly admissions cycle and the needs of the service. The role is hybrid working, and we have a shared working space for colleagues to work on campus. For certain key events, not exclusive but including Confirmation and Clearing and key training, you will be expected to work on campus.

You may also be required to work occasional non-standard hours including evenings and weekends.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at:

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That's 42 days a year!
• Generous pension scheme options plus life assurance.
• Health and Wellbeing:
  Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development:
  Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!