Business Support AdministratorLocation Support Coordinator

Business Support Administrator / Location Support Coordinator

Location: UK Leeds Site based

The role will be within the Administration Services Team for the UK reporting into the Shared Service Team Leader you will work across the UK markets to provide administrative support.

You will be responsible for providing a highly professional efficient and effective administrative service. You will be required to collaborate with multiple teams across the business to successfully support a range of requests.

The role will be based in Leeds office Monday Friday from 9am to 5pm and hybrid working will not be offered as part of this role.

The role will be 80% Business Support Administrator and 20% Location Support Coordinator.

• Produce and format documents to a high standard in line with Ramboll’s brand guidelines. This may include reports specifications presentations organograms meeting documentation which are aimed at a range of internal and external audiences. Proof-reading quality assurance and consistent use of corporate branding is essential.
• Proactively engage with colleagues to fulfil a range of support requests. Regularly obtain feedback review processes and share best practice with team members by promoting a culture of continuous improvement.
• Provide non-strategic bid and PQQ support through collation of bid documentation research of standard company information insurance certificates production of CVs and case studies etc.
• Organise internal and external meetings and events including associated logistics. Liaise with Location Support Facilities Management and IT teams where necessary.
• Provide a flexible and adaptable approach with the ability to prioritise workload. Undertake allocated duties and tasks when required to support the effective operation of the shared service team.
• General office administration which includes providing ad hoc support and administrative project work as and when required.

• Extensive experience of providing high quality administrative support.
• Strong verbal and written communication skills with excellent attention to detail.
• Excellent working knowledge of Microsoft 365 including Word PowerPoint and Excel.
• Ability to work independently and collaborate with others providing support to other colleagues during times of heavy workload and absences.
• Ability to work well under pressure and use own initiative.
• Demonstrable experience of producing documentation and collation to a high standard maintaining consistency with language formatting and brand.
• Maintains confidentiality at all times.
• Excellent organisational and interpersonal skills with the ability to meet deadlines.
• Demonstrates a high level of professionalism.
• Has a proactive approach to stakeholder management and knowledge sharing.
• Adopts a flexible and adaptable approach.
• Ability to build effective working relationships with colleagues across the organisation.
• Demonstrates ownership of personal and professional development.

As a Location Support Coordinator your role will be providing a highly professional efficient and effective service to UK offices as one central team. You will be responsible for creating an inspiring environment within the office where people can relax and deliver exceptional work. This role will deliver location support facilities tasks IT Support and HSEQ compliance to ensure the business can successfully deliver to its clients.

You will gain knowledge of our visitors and their expectations with a view to implement approaches that add value to their experience and contribute to a culture of continuous improvement. It’s a varied and dynamic role which is all about being an organised team player with a sharp attention to detail and problem-solving skills.

This is a support services role that requires a physical presence on site and you will be the main point of contact for your assigned office(s).

• Focus on delivering a positive visitor experience through welcoming clients visitors and contractors. Maintain correct…