DC-TN Finance - Security Specialist- Lebanon, TN

Overview

DC-TN
- Lebanon

This opening is located at the Distribution Center in Lebanon, TN.

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co‑op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

This job contributes to REI’s success by executing our day‑to‑day physical security strategy at distribution center and/or headquarters locations by providing robust security services along with exceptional customer service. The position utilizes various physical security tools and systems, including access control, intrusion alarm, and CCTV systems. It involves day‑to‑day operational support of different security infrastructures at REI locations, serves as a primary facilitator of REI’s emergency procedures, and leads in managing emergencies with appropriate partners.

The role promotes a safe workplace through trailer/container checks, facility/property patrols, equipment checks, and other security‑related tasks. The incumbent is a proactive problem‑solver, acts in accordance with REI’s guiding values and mission, and models excellent customer service.

• Monitors, maintains, and responds to alarms within the camera, access control and alarm systems and collaborates with the appropriate internal and external partners to resolve the situation.
• Responds to both emergency and non‑emergency situations, provides security support, and helps coordinate the response of other internal and external teams.
• Documents and reports information to the appropriate internal and external partners in accordance with company and department policies and procedures.
• Logs all visitors, contractors and vendors and issues badges as required.
• Inspects and checks trailers and containers in and out.
• Enforces access control  policy by monitoring employee use, issues temporary and day‑use badges, and removes/grants access for lost/misplaced s per company policy.
• Operates a hand‑held radio, cell phone or other communication devices as needed.
• Makes regular and consistent patrols in and around the REI location, checking for unsafe conditions, hazards, security violations, and unauthorized persons.
• Maintains proficiency in emergency response procedures.
• Serves as a leader in emergency situations, participates in the site emergency response team, coordinates evacuations and accounts for employees.
• 24/7 operations allow for a flexible work schedule, but may require working nights, weekends and holidays. Regular attendance and punctuality are required.
• Other duties as assigned.

Supervisor, Security and/or Manager – To receive guidance and direction, updates on performance, and given feedback and coaching to enhance personal development. Provide insight/suggestions to improve security practices.
Daily, as needed.

Security Team (Peers) – Problem solving, training, planning, communication.
Daily, as needed. All REI Associates enforce, educate, and engage the population in policy compliance.
Daily compliance.

Visitors & Vendors – First‑class customer service; enforce, educate, and engage in policy compliance.
Daily.

Required

• 2+ years of security experience, including CCTV usage, in a warehouse setting with a national brand (or equivalent experience).
• Current state issued Guard Card or ability to obtain state issued Guard Card within 90 days of employment (based on individual state requirements).
• Ability to apply effective analytical and critical thinking skills, solve problems independently and as part of a team.
• Experience with Microsoft Word, Excel, Outlook, PowerPoint, Internet, and Access Control Systems.
• Demonstrated ability to effectively convey knowledge, information, and skills to others through in‑person and virtual sessions.
• Strong interpersonal and writing skills; ability to interact well and build rapport with individuals at all…