Project Manager, Operations Manager, Program ​/ Project Manager

PERMA-PIPE in Lebanon, TN is hiring a Project Manager! We’re looking for a highly driven Project Manager to oversee the full lifecycle of assigned projects—from planning and execution through final delivery—ensuring alignment with company goals, customer expectations, and operational excellence.

If you thrive in a fast-paced manufacturing and construction-focused environment and enjoy collaborating across engineering, production, safety, and sales teams, we want to meet you.

Essential Job Functions

• Lead, manage, and coordinate multiple projects simultaneously, ensuring on-time, within-scope, and within-budget results.
• Facilitate the definition of project scope, goals, deliverables, schedules, and execution plans.
• Develop detailed project plans, schedules, reports, and documentation to guide project progression.
• Monitor and report on project progress to internal teams and stakeholders. Maintain lessons learned logs and lead post-project reviews.
• Support development of best practices and training programs for the Project Management team.

• Serve as the primary customer point of contact following purchase order award.
• Build and maintain strong customer relationships through proactive communication and issue resolution.
• Provide ongoing support to customers, sales representatives, engineering, and production teams.
• Participate in monthly progress meetings and gross profit reviews.
• Assist in addressing and collecting past-due balances and managing accounts receivable tied to project deliverables.

• Collaborate with Sales to negotiate contract terms and conditions within delegated authority.
• Support bid development by defining execution, procurement, and fabrication strategies.
• Ensure accurate and timely invoicing, cost tracking, and project budget management.
• Analyze, process, and negotiate back charges, warranty claims, and other commercial issues.
• Track deliverables using appropriate project management tools and ERP systems.

• Work cross-functionally with engineering, production, sales, and safety to support seamless project execution.
• Coordinate shipping priorities, shipment sequencing, and delivery schedules.
• Manage and resolve technical and commercial project-related challenges.
• Ensure contract execution accuracy and adherence to company standards, safety requirements, and operational processes.

Background and

Education:

• Bachelor’s degree in Engineering or Business (required).
• PMP Certification (preferred).
• Lean Manufacturing experience is a plus.

Required Experience:

• 1-5 years of project management experience.
• Industrial or commercial construction experience strongly preferred.
• Experience reading mechanical piping drawings and fabrication diagrams.

Demonstrated

Skills:

• Strong leadership, communication, and stakeholder management abilities.
• Skilled in negotiation, conflict resolution, and relationship management.
• Proven experience in change management, including identifying and submitting change orders.
• Strong analytical, planning, and risk-management skills.
• Proficiency in MS Office (Word, Excel, Outlook), Microsoft Project, SharePoint, and ERP systems.
• Ability to make effective decisions under pressure in a fast-paced environment.

• Ability to travel up to 30% within and outside the United States.
• Work may occur in an office, manufacturing environment, and customer sites.
• May require extended hours depending on project demands.
• Must be able to operate standard office equipment and lift up to 10 pounds.

PERMA-PIPE International Holdings, Inc. (NASDAQ: PPIH) is a global leader in engineered piping solutions, specializing in insulation systems, containment, anti-corrosion coatings, custom fabrication, leak detection, engineering support, field service, and logistics. For decades, our expertise has set industry benchmarks, backed by ISO 9001, ISO 1401, and ISO 45001 certifications.

With ten production facilities worldwide—including the U.S., Canada, UAE, Saudi Arabia, Egypt, Qatar and India—we deliver localized service with global reach, scaling efficiently to meet complex project needs of any size or location.

PERMA-PIPE is an Equal Opportunity Employer (EEO), providing fair employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or genetic information.