Sr. Operations Manager

Overview

What You Will Do The Senior Operations Manager (SOM) is responsible for overseeing all of Operations or the flow of product through the building. This role supervises a team of Operations Supervisors responsible for monitoring the safe, efficient and effective movement of inventory through the facility. The SOM analyzes and forecasts production volume and reevaluates resources throughout the day as workflow conditions change to meet store demand.

The SOM leads the team to achieve or exceed key performance indicator targets despite fluctuating demands and resolves more complex operational issues escalated from the team. The SOM is responsible for communicating business objectives and daily workload plans to team and senior leadership.

• Oversee all of Operations or the flow of product through the building.
• Supervise a team of Operations Supervisors responsible for safe, efficient, and effective movement of inventory.
• Analyze and forecast production volume; reevaluate resources throughout the day as workflow changes.
• Lead the team to achieve or exceed key performance indicator targets despite fluctuating demands.
• Resolve complex operational issues escalated from the team.
• Communicate business objectives and daily workload plans to team and senior leadership.

• Required to work a set schedule that meets the needs of the facility.
• May be asked to work mornings, afternoons, nights, and/or weekends based on the needs of the facility.
• Must work in a distribution/warehouse environment with the physical and environmental aspects typically associated with such environment.
• Minimally must be able to lift 25 pounds without assistance; ability to lift up to 70 pounds.

What You Need To Succeed

• Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field plus 3 years of experience in distribution center operations or related area OR 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities.
• Leadership experience with direct report responsibility, including leading salary level direct reports.
• Experience mentoring and coaching others.
• Experience leading a team through change.
• Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers.
• Working knowledge of Microsoft Office.
• Working knowledge of warehouse management systems.

• Experience managing resources, time and budgets.
• Experience using troubleshooting processes to resolve problems.
• Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe’s supply chain network facility.
• Experience leading others through change.
• Bi-lingual skills, if applicable to the facility.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit