Team Lead, Warehouse

Career Area

Operations

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you are part of a global team that cares not only about the work we do but also about each other. We are makers, problem solvers, and builders of a stronger, more sustainable future. We make progress and innovation happen with our customers where we work and live. Together we build a better world that we can all enjoy living in.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as in all of Caterpillar, our priority is our customers and helping them build a better world.

We are committed to our customers, who build a better world with our products, services, and solutions. We explore new ideas and opportunities, innovating to discover the breakthroughs necessary for tomorrow’s growth. We are one team – creating and delivering world-class components and solutions superior to the competition.

As a Team Lead at Caterpillar Inc., you will assist the manager in leading team members, coordinating and delegating workflow, and overseeing day-to-day operations in the area. You will promote cooperative team relationships, establish and modify priorities, gather metrics, generate reports, and oversee work for multiple job classifications. Occasionally you will perform various warehousing functions at a Caterpillar warehouse or distribution facility.

• Shift
  : N2 Shift 6:30 pm to 6:30 am, Wednesday – Saturday
• Location
  :
  Lebanon, IN (475 S. Mt. Zion Road, Lebanon, IN 46052)
• Monthly Attendance Bonus
  : $200
• Relocation Assistance
  :
  Not offered for this position
• English Proficiency
  :
  Candidates must be able to read, write, and conduct business in English
• Overtime
  :
  Ability to work overtime when required

• Operate heavy equipment including sit-down forklifts, reach trucks, order pickers, and overhead hoists. Perform material handling and warehousing functions such as unloading, sorting, putting away, picking, packing, and shipping parts, materials, and supplies.
• Lead meetings with a multifunctional team to track performance and drive results, guiding daily priorities and change management.
• Interface with customers and coordinate the voice of the customer to the logistics team to improve processes and lead investigations on customer-reported defects, including internal logistics customers.
• Coordinate with logistics and external carriers to set up expedited shipments and manage zones through aging inventory targeting, leading reconciliation and root cause investigation.
• Regularly lead problem-solving events to drive continuous improvement and maintain a training matrix to ensure team flexibility.
• Accountable for tracking quality metrics and meeting Safety, Quality, Velocity, and Cost goals, demonstrating safety excellence and enforcing safety policies and procedures.
• Physical Requirements:
  
  Must be able to lift up to 35 pounds individually, or up to 70 pounds as a team lift, work in an environment with frequently changing temperatures, work at heights up to 30 feet, push and pull up to 50 pounds for intervals of 10–15 minutes, climb on and off order pickers, reach trucks, and sit-down forklifts multiple times per day, walk, squat, and bend over for intervals of 15–30 minutes, stand up to 8+ hours per day on a concrete floor, climb ladders of 6 feet with handrails, and work in an environment with noise levels averaging up to 85 dB per 8 hours.

• Safety
  :
  Conducts daily maintenance, keeps safety logs on equipment, inspects the working environment, uses required personal protective equipment, and speaks up if safety concerns arise.
• Warehouse Management
  :
  Directs, leads, and performs basic warehousing activities such as receiving, putting away, picking, packing, and shipping merchandise. Maintains item and inventory management records. Minimizes bottlenecks and delays, trains and assists with real-time inventory software.
• Customer Service Management
  :
  Demonstrates understanding of customer service concepts, seeks help, identifies key characteristics of effective customer service, and keeps the customer as the focal point…