Patient Care Coordinator

Positive Impact Dental Alliance is dedicated to making a meaningful difference in dentistry by putting patients first and fostering continual improvement. Our mission is to transform oral health care and create the future of the dental industry while supporting private practices. We stand by our core values of loving our people, prioritizing patients, being resourceful and resilient, and striving for continuous growth and innovation.

If you’re passionate about patient care and making a positive impact, join us in advancing the field of dentistry.

This is a full-time on-site role for a Patient Care Coordinator located in Leavenworth, KS. The Patient Care Coordinator will manage appointment scheduling, assist in care coordination, and handle patient inquiries to ensure a seamless and positive patient experience. Responsibilities include maintaining accurate records, communicating effectively with patients and staff, and utilizing dental terminology to support patient care efforts. The role also involves demonstrating excellent phone etiquette and providing personalized assistance to meet patient needs.

• Proficiency in Appointment Scheduling and Phone Etiquette to manage patient communications and schedule appointments efficiently
• Skills in Care Coordination and experience in facilitating communication between patients, dental professionals, and staff
• Understanding of Dental Terminology to accurately interpret and utilize dental and medical terms in patient interactions
• Strong Patient Care abilities, emphasizing empathy, professionalism, and patient satisfaction
• Excellent organizational, communication, and multitasking skills
• Prior experience in a dental or healthcare setting is a plus