Front of House Receptionist

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

• Over 800 staff (plans to double in size over the next 5 years)
• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin.
• Winners of an array of industry awards
• Sunday Times Top 100 Best Places to Work
• Excellent training and career prospects offered
• Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
• Supporters of 85+ charities with strong commitment to diversity and sustainability

(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)

The Front of House Receptionist serves as the first point of contact for visitors, clients, and staff, providing a welcoming and professional reception experience. This role is responsible for managing the front desk, handling incoming calls, directing inquiries, and maintaining a tidy and organized reception area. The receptionist plays a key role in creating a positive impression of the organization and ensuring smooth day-to-day operations.

• Meet and greet all visitors at Bytes House, ensure they are checked in and provide relevant guidance
• Responsible for entry passes and  for both staff and visitors.
• Manage BSS Reception inbox dealing with any enquiries efficiently and promptly
• Administration of Net2
  
  Access control to allow access to the building outside of office hours
• Management of Vendor bookings via B Smart
• Set-up & set-down meeting rooms for Sales days etc
• Assistance with on-site events
• Assist with Sales Intake days – liaise with Divisional Director for requirements on the day
• Work closely with IT to ensure all equipment in meeting rooms is fully functional and ready for use
• Carry out daily checks of office cleaning reporting issues to the FM and adding to the Cleaners Comment Book
• Management of on site vending machines – monitor stock levels & liaise with supplier on refills
• Order buffet lunches and deliver to relevant meeting rooms
• Order monthly:
  Employee of the Month (EOTM), reward vouchers, staff awards etc
• Order Milk and other food supplies weekly – 3 x a week
• Keep a log of all Reception purchases, manage and carry out cost comparisons
• Raise Purchase Orders for items purchased ie:
  Amazon, EOTM, Flowers, Stationary, Contractors
• Post duties, organise incoming post and frank outgoing mail each day
• Bind and laminate documents as & when required
• Provide monthly water meter readings via Everflow portal
• Testing of fire alarms
• Organisation of Christmas decorations annually
• Assist Head of Facilities and Facilities Co-ordinator with ad hoc Tasks

QUALIFICATIONS, EXPERIENCE, &

SKILLS:

Educational

Qualifications:

DESIRABLE

Years of Experience

• Experience in a similar front of house position

ESSENTIAL