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Shift Lead

Job in Leander, Williamson County, Texas, 78646, USA
Listing for: Walgreens
Full Time position
Listed on 2025-12-07
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support
Salary/Wage Range or Industry Benchmark: 17 - 20 USD Hourly USD 17.00 20.00 HOUR
Job Description & How to Apply Below

Walgreens Shift Lead – responsible for opening and closing the store, managing cash, ensuring a delightful customer experience, and supporting operations and merchandising.

Responsibilities
  • Open and close the store in the absence of store management, including system start-ups, cash handling, and ensuring floor and stock rooms are ready for the business day.
  • Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
  • Model and deliver a distinctive and delightful customer experience, greeting customers, offering assistance, resolving issues, and demonstrating Walgreens service traits.
  • Assist with and coach team members on warehouse and vendor ordering processes, including backdoor openings for vendor deliveries.
  • Register all sales on the assigned cash register, including scanning errors, price verifications, and voids.
  • Assist manager or assistant manager with order exceptions, reverse logistics, displays, promotional sets, and sale merchandise resets.
  • Maintain accurate inventory counts and ensure adherence to the Outdate program.
  • Handle basic department pricing, daily price changes, and signage updates.
  • Assist with bookkeeping activities, cash reports, ledgers, and bill payments.
  • Support exterior and interior maintenance, request repairs, and ensure store appearance stays clean and orderly.
  • Separate food items, ensure proper placement, and practice first-in, first-out restocking.
  • Assist at the pharmacy out window when requested.
  • Ensure compliance with state and local regulations for regulated products.
  • Perform bag checks of team members before leaving the store.
  • Maintain compliance with all company policies and procedures; foster respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
Qualifications
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Fluent in reading, writing, and speaking English.
Preferred Qualifications
  • Knowledge of store inventory control.
  • Employment consideration for qualified applicants with arrest and conviction records.
  • Obtains and maintains a valid PTCB certification or pharmacy license as required by state.
Salary Range

$17.00/hr – $20.00/hr

An Equal Opportunity Employer, including disability/veterans.

To review benefits, visit  This role will remain open until filled.

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