Customer Account Representative

Join to apply for the Customer Account Representative role at Rent‑A‑Center

Ready to do your best work?

Minimum starting hourly rate: $14.45 – $17.00 per hour.

• Paid Time Off and Sunday Off – We are Closed!
• Full‑Time Employment and a Consistent Schedule
• Weekly Pay (company‑wide)
• Award‑Winning Culture with the Opportunity to Advance
• Great Benefits:
  Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short‑Term Disability, Long‑Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

Provide customers access to high‑quality goods that enhance their quality of life; make a difference in their lives.

• Customer Service:
  Provide friendly, top‑notch customer experiences through “white glove” service both in-store and at customers’ homes; obtain new rental orders on the sales floor and over the phone.
• Deliveries & Pickups:
  Safely and compliantly load/unload and install products, following all handling and transportation procedures; keep vehicles clean and properly maintained.
• Merchandising:
  Maintain an inviting store with organized, clean product displays; refurbish merchandise to like‑new condition and keep the showroom dusted, vacuumed and organized.

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver’s license with good driving record; will be driving company vehicles.
• Ability to lift and move product such as furniture, electronics and appliances.
• Great communication and customer service skills.

• Seeking more than just a job, but a CAREER.
• A desire to improve our customer’s lives.
• A hunger to learn the business.
• Grit and determination.

The physical demands described here are representative of those that must be met by a coworker to successfully perform the essential functions of this job. While performing the duties of this job, the coworker is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The coworker must frequently lift and/or move (push/pull) heavy items and merchandise.

All coworkers are expected to adhere to all company safety guidelines while meeting the physical demands of the job.

This is a full‑time position, Monday through Saturday. Store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

• Entry level

• Full‑time

• Sales, Supply Chain, and Customer Service

• Retail, Restaurants, and Warehousing and Storage