Special Needs Clerk

Primary Purpose

Support the coordination and scheduling of special education transportation by maintaining accurate records and providing quick retrieval of routes and documentation; interact with special education students, school personnel and parents. Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD

High school diploma or GED

Knowledge of general office procedures

Effective communication and interpersonal skills Professional telephone and 2-way radio communication skills Proficient with Microsoft Word, Excel and Power Point Ability to navigate Transportation Software

Ability to receive and give verbal and written instructions effectively

Ability and knowledge of routing and scheduling buses for special education students Knowledge of state and federal guidelines for special education

Knowledge of student discipline procedures

Minimum of 2 years successful experience in special education transportation experience

• Assist in placing students on special education bus
• Assist special education bus drivers and bus aides concerning any problems or concerns with students, parents, teachers, co-workers and patrons.
• Assist with providing information to special education drivers, bus aides, and relief drivers about loading, securing, and unloading wheelchair students on the buses.
• Perform usual office routines and practices associated with a productive office, including, but not limited to typing correspondence and reports, maintaining accurate records and copying. Answering phones and two-way radios, and mail distribution concerning the transporting of each special education students.
• Assist with notifying drivers, parents, and school personnel of any changes in a student's bus service, such as changes of address, pickup and/or drop-off locations, and pickup and/or drop-off time or any bus changes.
• Assist with maintaining departmental data collection, student records and preparing reports required by the state, district, or department.
• Assist with maintaining special education route folders with accurate descriptions of routes (i.e. order of pickup and drop-off, locations and times, including the arrival and departing time at each school served).
• Effectively communicate with parents, supervisors, bus drivers, office staff, dispatchers and school personnel to ensure the safe and efficient transportation of special education students.
• Assist with coordinating, assigning, and dispatching of the special education wheelchair students for extracurricular trips.
• Assist with preparing and maintaining all summer school routes for special education students.
• Exercise good telephone and radio etiquette; take reliable messages, and route to appropriate staff.
• Perform the duties of a Personal Care Attendant when necessary.
• Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and citizens hi
• Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISO.
• Stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth.
• Research district policy, precedent, and current practices prior to taking action.
• Participate as an effective team member who contributes to district, department, and content goals.
• Demonstrates proficient levels of technology applications.
• Participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students.
• Utilize time wisely for effective management of job responsibilities.
• Maintain punctuality in daily work times, appointments, and meetings.
• Meet task completion deadlines established by supervisor.
• Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
• Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
• Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
• Perform other duties and accept other responsibilities as assigned.

Effective verbal and written communication; concentration while performing duties; ability to maintain emotional control under stress; ability to work with frequent interruptions

Moderate walking, standing, climbing, stooping, bending, reaching; light lifting and carrying, work outside and inside; moderate exposure to extreme temperatures and vehicle fumes, work around moving objects and machinery with moving parts; prolonged sitting and use of computer.

Terms 215 days

Pay Grade PARA 4